Sage Jeansonne
HOUSTON,TX
Summary
Detail-oriented professional with strong budget planning, appointment scheduling, and special needs support skills. Proven ability to streamline processes and enhance family routines while maintaining effective communication and customer service.
Overview
13
13
years of professional experience
Work History
Family Manager
NA
2022.01 - Current
- Organized daily schedules to optimize family routines and activities.
- Managed household budgets, ensuring effective allocation of resources.
- Coordinated logistics for family events, enhancing overall experience and engagement.
- Developed meal plans focusing on nutrition and dietary preferences for all family members.
- Implemented systems for efficient household management, improving organization and workflow.
- Managed finances effectively with budgeting and expense tracking to achieve financial goals.
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
- Maintained a clean and organized household for improved efficiency and stress reduction.
- Managed medical appointments, ensuring each family member received appropriate care while maintaining comprehensive records of health-related information.
Insurance Agent
Ripkowski Insurance
2026.01 - 2026.05
- Assisted clients in understanding insurance products and coverage options.
- Processed policy applications and renewals efficiently, ensuring compliance with regulations.
- Collaborated with team members to improve customer service strategies and enhance client satisfaction.
- Responded promptly to client inquiries, reinforcing positive relationships and trust in services offered.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Streamlined administrative tasks, improving overall office efficiency and productivity.
Appointment Scheduler
Kelsey-Seybold
2021.03 - 2022.12
- Coordinated patient appointments across multiple departments to enhance scheduling efficiency.
- Managed phone communications, ensuring timely responses to patient inquiries and appointment confirmations.
- Utilized electronic health record systems for accurate data entry and retrieval of patient information.
- Analyzed appointment trends to recommend adjustments for optimal resource allocation and staffing needs.
- Answered phone calls and answered questions from potential customers.
- Used Epic Program for Electronic Medical records.
Receptionist
Pawfection Dog Grooming
2016.10 - 2019.07
- Managed front desk operations, ensuring smooth customer check-in and appointment scheduling.
- Assisted clients with inquiries, providing excellent customer service and support for grooming services.
- Coordinated communication between clients and groomers to optimize workflow efficiency.
- Maintained accurate records of appointments and client information using salon management software.
- Oversaw inventory management, ensuring supplies were stocked for daily operations without interruptions.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Extreme Tan and Spa
2013.08 - 2015.02
- Managed front desk operations, ensuring efficient appointment scheduling and customer service.
- Processed client transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of reception area to enhance customer experience.
- Developed training materials for new reception staff to improve onboarding efficiency.
- Established procedures for handling customer inquiries, improving response times and satisfaction rates.
- Addressed client inquiries and resolved issues promptly, fostering positive relationships with clientele.
- Oversaw daily administrative tasks, ensuring compliance with company policies and best practices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Education
No Degree - Associate of Arts
Lonestar College
Kingwood, TXProperty And Causality - Insurance
Insurance School
Skills
- Budget planning
- Appointment scheduling
- Special needs support
- Educational support
Timeline
Insurance Agent
Ripkowski Insurance
2026.01 - 2026.05
Family Manager
NA
2022.01 - Current
Appointment Scheduler
Kelsey-Seybold
2021.03 - 2022.12
Receptionist
Pawfection Dog Grooming
2016.10 - 2019.07
Receptionist
Extreme Tan and Spa
2013.08 - 2015.02
No Degree - Associate of Arts
Lonestar College
Property And Causality - Insurance
Insurance School