SAGE MILLER
Indianapolis,IN
Summary
Organized and dependable professional who is successful at managing multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow, and excel.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Specialist Indiana Womens Prison
Centurion Health
06.2023 - 05.2024
- Responsible for using recreational and social activities to foster skill building, problem solving, and accomplish treatment objectives. Works as a part of a multi-disciplinary treatment team supporting the patients to enhance their skill sets to reinforce social, adaptive, and independent living skills. Facilitates daily group therapy.
Fraud Recovery Analyst
JP Morgan Chase & Co
06.2022 - 02.2023
- Resolve client requests while working in partnership with Service Operations, Sales partners, various investigations teams and bankers located in the United States and across the globe
- Report to a Fraud Recovery Manager as part of the Commercial Fraud Prevention and Recoveries Team
- Processing Check Fraud claims -Processing ACH/WIRE claims -Tracing of monetary funds through BOFD contacts, and communicating with client and internal partners to provide standard updates through resolution of the claim
- Responsible for authentication, validation and processing of all fraud claims
- Actively listen and identify the client's needs via e-mail and or phone while tactically executing solutions on their behalf -Act as a consultant, guide them through the process each step of the way and educate them on the self-serve opportunities that exist -Prioritize daily workload to maximize productivity utilizing time management and organizational skills -Build and strengthen trusting relationships with internal partners and clients to facilitate an ease of doing business -Project a confident and professional presence to our clients and internal partners -Develop growing knowledge of commercial treasury management products and services.
Case Manager
Volunteers Of America-Turning Point Men's Program
12.2020 - 06.2022
- Assist in treating clients with severe substance abuse disorders
- Communicate and collaborate with interdisciplinary teams including medical staff, pharmacy, caregivers, and criminal justice providers
- Cultivate relationships with internal and external care providers
- Referred patients to outside sources to ensure continuation of necessary care after discharge
- Supported patient transitions to ensure services were correct and high quality
- Ensure all discharged patients receive necessary services, resources, and referrals for continued care
- Complete client discharge summaries
- Complete client reassessments for insurance
- Provide progress reports to Criminal Justice Providers
- Attend weekly re-entry court staffings to provide updates to criminal justice providers on client progress
- Conduct weekly skills groups.
State Parole Agent
State Of Indiana Department Of Correction
01.2020 - 12.2020
- Assisted parolees with securing employment after release
- Kept accurate records of parolee activities, behaviors, and progress
- Successfully handled caseload of 76 male and female parolees recently released from prison, offering support and job assistance
- Reported unusual conditions and questionable items to supervisor for corrective action
- Completed statistical analysis by developing, updating and maintaining statistical and related records and reports
- Offered transitional services for program offenders, including referral to appropriate community agencies and organizations
- Conducted home visits and searches with the assistance of IMPD
- Arrested and transported parolees to the Jail when in violation
- Completed transmittals requesting warrants and special stipulations from the Indiana Parole Board
- Conducted Urine Analysis Testing
- Created case plans and conducted IRAS testing
- Completed Parole Violation reports Experience with assisting and referring parolees to the VOA/Turning Point for intensive services.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Performed routine home inspections and drug tests for offenders on parole.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Developed case reports detailing inmate history and likelihood of committing another crime.
- Arranged substance abuse rehabilitation for offenders.
Education
Master of Science - Forensic Psychology
Arizona State University
Tempe, AZ12.2022
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Tempe, AZ12.2018
Skills
- Time Management
- Case Planning and Management
- Attention to Detail
- Collaborating
- Forward Thinking
- Effective Communication
- Organizational Skills
- Investigative Research
Accomplishments
Challenge Coin
Issued by State of Indiana Department of Corrections · June 2020
On June 23rd, 2020, myself and 6 other officers were awarded a Challenge Coin while working at Parole District 3. This was earned following my participation in an Operation coordinated with IMPD Violent Crimes Task Force. Where multiple Firearms a “Machine Gun”, Drugs, and other Contraband were recovered.
Certification
Notary Public
Indiana Professional Licensing Agency
Issued Jun 2023 Credential ID NP0749818
Esthetician
The Indiana State Board of Cosmetology and Barber Examiners
Issued May 2009
Credential ID ES20908852
Timeline
Behavioral Health Specialist Indiana Womens Prison
Centurion Health
06.2023 - 05.2024
Fraud Recovery Analyst
JP Morgan Chase & Co
06.2022 - 02.2023
Case Manager
Volunteers Of America-Turning Point Men's Program
12.2020 - 06.2022
State Parole Agent
State Of Indiana Department Of Correction
01.2020 - 12.2020
Master of Science - Forensic Psychology
Arizona State University
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Notary Public
Indiana Professional Licensing Agency
Issued Jun 2023 Credential ID NP0749818
Esthetician
The Indiana State Board of Cosmetology and Barber Examiners
Issued May 2009
Credential ID ES20908852
Similar Profiles
Erin Parrish, RMHCIErin Parrish, RMHCI
Clinical Mental Health Counseling Intern at Centurion HealthClinical Mental Health Counseling Intern at Centurion Health
Philominah AkinwumiPhilominah Akinwumi
Family Nurse Practitioner at Centurion HealthFamily Nurse Practitioner at Centurion Health
Dean EnglandDean England
Charge Nurse at CENTURION HEALTHCharge Nurse at CENTURION HEALTH