Proactive professional with experience in cash handling and customer service. Skilled in problem-solving and conflict resolution, with a focus on maintaining high customer satisfaction and supporting team operations during peak hours.
Overview
2
2
years of professional experience
Work History
Cashier/Barista
Frenchies Coffee Bar
Stratford
08.2025 - Current
Processed customer orders efficiently and accurately to enhance overall service speed.
Managed customer inquiries and resolved issues to maintain high satisfaction levels.
Assisted in training new cashiers on store procedures and customer service standards.
Maintained cleanliness and organization of the cashier area to promote a welcoming environment.
Supported inventory control efforts by helping to restock merchandise as needed.
Collaborated with team members to ensure seamless operations during peak hours.
Monitored cash drawer for discrepancies, ensuring accurate cash handling procedures.
Communicated product information to customers, enhancing their shopping experience.
Adapted to various customer needs and preferences to provide personalized service.
Handled customer transactions efficiently to minimize wait times at checkout.
Created a positive atmosphere through friendly interactions with customers.
Issued receipts, refunds, credits or change due to customers.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Utilized coffee maker, espresso machine and French press to prepare coffee.
Wag! Walker
Wag!
Trumbull
06.2024 - 10.2025
Provided companionship for clients during walks and other activities.
Ensured that walkers had proper attire for weather conditions such as raincoats, hats, scarves.
Ensured that clients were safe at all times by providing close supervision during walks.
Informed family members of changes in the client's health status or behavior when necessary.
Monitored dogs throughout walks to avoid obstacles, dangerous situations, and confrontations with other problematic dogs.
Fed animals twice daily and refilled water dish.
Took pets on regular bathroom breaks.
Reported dog behavior issues and medical concerns to owner for prompt resolution.
Cleaned up after dogs, maintaining cleanliness of public spaces.
Education
High School Diploma -
Trumbull High School
Trumbull, CT
06-2023
Some College (No Degree) - Veterinary Science
Norwalk Community College
Norwalk, Connecticut, CT
Skills
Cash handling
Customer service
Inventory management
Barista skills
Animal care
Team collaboration
Conflict resolution
Training new employees
Time management
Safety awareness
Problem solving
Client relationship building
Sales transactions
Customer assistance
Affiliations
Volunteer at Petco, feeding and cleaning cat spaces- still currently enrolled.
Ayudante en cosina , Limpieza de piso y mesera at Bar la arepera Coffee Bar los Gigantes/ Pisos vacacionales los GigantesAyudante en cosina , Limpieza de piso y mesera at Bar la arepera Coffee Bar los Gigantes/ Pisos vacacionales los Gigantes