Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sage Redden

Bountiful,UT

Summary

Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Well versed in using problem-solving and organizational skills. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills. Personable and driven with motivational management style and forward-thinking approach to challenges. experience and take on a growth-oriented position.

Overview

5
5
years of professional experience

Work History

Receiving Manager

Natural Grocers
Bountiful, UT
08.2024 - Current
  • Accurately receiving all incoming products including date, accuracy and damage checking.
  • Ensuring all in-stock products and conditions meet company standards.
  • Training and monitoring department personnel, including assigning and following up on tasks.
  • Working with other department managers to cross-train staff to accomplish all needed tasks.
  • Assisting in interviewing and hiring for department needs.
  • Working with the store manager to address performance and/or disciplinary issues within the department.
  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Occasionally managing business disruptions to daily operations, such as loiterers, solicitation, emergency weather situations, and bathroom misuse.
  • Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
  • Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed.

Receiving Assistant

Natural Grocers
Bountiful, UT
03.2024 - 08.2025
  • Scanning all incoming and outgoing product.
  • Staging products for efficient delivery to the sales floor.
  • Processing POs, RPOs, mispicks, invoices, and paperwork timely and accurately.
  • Researching and processing all discrepancies.
  • Communicating with department managers regarding delivery issues and vendor out-of-stocks.
  • Following up on special orders.
  • Operating a forklift and pallet jack as required.
  • Maintaining a clean and organized back room.
  • Working with the department managers to address performance issues within the department.
  • Supporting store opening and closing activities, including Daily Sales Report (DSR), cash handling, and cashier closeout responsibilities.
  • Using SAP and inventory management software, emailing and utilizing other IS programs as needed.

Head Cashier

Natural Grocers
Bountiful, UT
09.2023 - 03.2024
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Provided feedback to management on cashier performance, identifying training needs and opportunities for improvement.
  • Supervised daily cash operations, including opening and closing procedures, cash drawer management, and deposits.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Cashier

Natural Grocers
Bountiful, UT
11.2022 - 09.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawers at the beginning and end of shifts to ensure that the amounts were correct.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered customer questions and provided store information.
  • Stocked shelves with merchandise when needed.
  • Answered phone calls to assist customers with questions and orders.
  • Resolved customer complaints professionally in accordance with company policy.

Shift Lead

Fiiz Drinks
Bountiful, UT
10.2022 - 06.2023
  • Made drinks to order correctly and efficiently in a fast-paced environment.
  • Utilized problem solving skills to resolve conflicts between customers and employees.
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Maintained cleanliness and organization of the work area to uphold company standards.

Hostess

Texas Roadhouse
Bountiful, UT
01.2021 - 10.2022
  • Greeting guests as they walk in and seating them at the correct table in a timely manner.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Answered phones promptly to record and confirm reservations.
  • Accepted payments from guests for dine-in and take-out foods.

Education

High School Diploma -

Viewmont High
Bountiful, UT
09-2022

Skills

  • SAP software
  • Team leadership
  • Forklift operation
  • Inventory management
  • Vendor relationships
  • Customer service

References

References available upon request.

Timeline

Receiving Manager

Natural Grocers
08.2024 - Current

Receiving Assistant

Natural Grocers
03.2024 - 08.2025

Head Cashier

Natural Grocers
09.2023 - 03.2024

Cashier

Natural Grocers
11.2022 - 09.2023

Shift Lead

Fiiz Drinks
10.2022 - 06.2023

Hostess

Texas Roadhouse
01.2021 - 10.2022

High School Diploma -

Viewmont High

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Sage Redden