SAGE RUSHTON
Magna
Summary
Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Hard worker looking to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
2
2
years of professional experience
Work History
Bar Waiter
Delton Lanes
West Valley City, UT
04.2024 - Current
- Maintained clean and organized bar area.
- Communicated with guests to record orders and assess needs.
- Anticipated guest needs and provided proactive service.
- Answered customers' questions, recommended items, and recorded order information.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Wait Staff Member
Delton Lanes
West Valley City, UT
04.2024 - Current
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
Target
West Jordan
07.2022 - 08.2022
- Engaged with guests to understand and anticipate customer service needs
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Built and established strong relationships with customers, enabling long-term partnerships
- Used knowledge of company products and services to recommend solutions to customers
- Greeted customers warmly and offered assistance
- Kept work area clean, organized and free of clutter at all times
- Established a positive rapport with customers by delivering friendly, personalized service
- Promoted visual presentation standards by keeping store replenished
- Followed checklist to complete opening and closing responsibilities.
Education
Associate in Arts (A.A.) - General Studies
Snow College
05.2023
High School Diploma - undefined
Cyprus High School
05.2021
Skills
- Time Management
- Reading Comprehension
- Customer Service
- Active Learning
- Teamwork and Collaboration
- Verbal and Written Communication
- Attention to Detail
- Flexibility
- Empathy
- Creativity
- Cash Handling
- Service prioritization
- Order Taking
- Cleaning and sanitization
- Accurate Cash Handling
- Organization
Timeline
Bar Waiter
Delton Lanes
04.2024 - Current
Wait Staff Member
Delton Lanes
04.2024 - Current
Sales Associate
Target
07.2022 - 08.2022
Associate in Arts (A.A.) - General Studies
Snow College
High School Diploma - undefined
Cyprus High School