Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sage Wing

Manchester,New Hampshire

Summary

Dedicated student pursuing academic discipline with a strong desire to gain relevant experience. Eager to learn and apply knowledge in practical settings, contributing to effective solutions for current challenges.

Overview

6
6
years of professional experience

Work History

Shift Manager

Ben & Jerry's
06.2022 - Current
  • Trained and mentored team members on customer service and product knowledge.
  • Helped employees accomplish tasks during peak periods.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Coached employees on interactions with customers to drive exceptional service.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Communicated with other shift managers to facilitate continuum of customer service.

Concierge

Kay Jewlers
11.2024 - 01.2025
  • Assisted clients in selecting jewelry based on preferences and occasions.
  • Coordinated special orders and repairs with the manufacturing team.
  • Educated customers on product care, warranties, and services offered.
  • Maintained a clean and welcoming environment for all visitors to the store.
  • Handled mail and package deliveries, keeping items secure.

Intern

Manchester Police Department
03.2024 - 08.2024

Team Member

Target
10.2019 - 06.2022
  • Assisted customers with product inquiries and purchases.
  • Stocked shelves and ensured merchandise was organized and accessible.
  • Managed inventory levels and conducted regular stock checks.
  • Engaged with customers to promote special offers and loyalty programs.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Education

Bachelor of Arts - Criminal Justice

Saint Anselm College
Manchester, NH
05-2026

Skills

  • Dependable and reliable
  • Team collaboration
  • Conflict resolution
  • Customer service
  • Goal-oriented mindset
  • Job shadowing
  • Multitasking and organization
  • Strong academic record
  • Teamwork and collaboration

Timeline

Concierge

Kay Jewlers
11.2024 - 01.2025

Intern

Manchester Police Department
03.2024 - 08.2024

Shift Manager

Ben & Jerry's
06.2022 - Current

Team Member

Target
10.2019 - 06.2022

Bachelor of Arts - Criminal Justice

Saint Anselm College

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