Sahana Ravishankar
Danbury,CT
Summary
Proven Logistics Coordinator with a track record of enhancing customer satisfaction and streamlining shipment processes at HCL Technologies. Expert in shipment coordination and problem-solving, successfully minimized stockouts and improved logistics operations efficiency. Skilled in decision-making and customer service, consistently achieving and exceeding performance goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Logistics Coordinator
.
2020.01 - 2021.12
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Created reports to provide insights into logistics operations and performance.
Logistics Coordinator
HCL Technologies
2010.05 - 2012.07
- Monitored shipment status to proactively resolve issues before impacting delivery timelines or customer satisfaction levels.
- Enhanced customer satisfaction with timely and accurate order fulfillment coordination.
- Assisted in the development of long-term strategies for growth within the logistics sector of the company''s operations.
Education
Master of Science - Information And Technology
Annamalai University
Chidhambaram05.2013
Bachelor of Science - Computer Science
Justice Basheer Ahmed College
Chennai05.2010
Skills
- Problem-Solving
- Decision-Making
- Customer Service
- Shipment Coordination
- Shipment Tracking
- Scheduling Coordination
Timeline
Logistics Coordinator
.
2020.01 - 2021.12
Logistics Coordinator
HCL Technologies
2010.05 - 2012.07
Master of Science - Information And Technology
Annamalai University
Bachelor of Science - Computer Science
Justice Basheer Ahmed College
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