Sahar Abdellatif
St. Louis,MO
Summary
Higher-education professional with 6+ years of experience improving student support systems and leading cross-campus initiatives. Skilled in Maxient, Slate, Starfish, and Informer to manage student conduct cases, streamline workflows, and guide data-informed decision-making. Experienced in overseeing international enrollment, coordinating orientation and leadership programs, and developing resources for student-parents. Known for translating institutional goals into practical, student-centered solutions that enhance retention and campus well-being.
Overview
6
6
years of professional experience
Work History
Coordinator, International Students Health Insurance
Webster University
06.2024 - 02.2025
- Oversaw health insurance enrollment for over 4,500 international students, improving accuracy and legal compliance.
- Oversaw a $200K billing shortfall by implementing data tracking, financial controls, and strict enrollment deadlines.
- Streamlined enrollment processes in partnership with leadership and vendor GeoBlue, reducing errors and delays.
- Led and developed a team of 10 peer mentors to deliver responsive, student-centered support.
Coordinator, Dean of Students Office
Webster University
01.2024 - 02.2025
- Directed scheduling, communications, and case management for the Dean of Students, ensuring seamless office operations.
- Administered emergency grants, tuition adjustments, and resource referrals to support students through crises.
- Coordinated the Leadership Awards and contributed to orientation and First-Year Experience initiatives.
- Partnered with Financial Aid to implement textbook funding programs and expand student support services.
- Developed and circulated weekly Student Affairs newsletters to enhance outreach and campus engagement.
Graduate Assistant, Office of Student Engagement
Webster University
06.2023 - 12.2023
- Supervised a team of 5+ student workers and coordinated large-scale campus events.
- Administered event budgets of up to $40K, reducing unnecessary costs and supporting successful large-scale program.
- Managed vendor relations and logistics, boosting event attendance by 20% per term and 35% annually through tracking and targeted marketing.
Student Program Manager
University of Missouri Saint-Louis
01.2019 - 12.2021
- Directed the Tiny Tritons program, supporting student-parents through family-focused campus initiatives.
- Managed event budgets and coordinated marketing efforts, including social media campaigns and biweekly newsletters.
- Supervised a team of four student workers in delivering successful engagement events.
Front Desk Assistant (Student Engagement Office)
University of Missouri Saint-Louis
01.2019 - 12.2021
- Managed office communications, including two departmental mailboxes and high-volume phone inquiries.
- Provided front-line support to students seeking resources and engagement opportunities.
- Coordinated calendars and meetings for office supervisors to ensure smooth operations.
Education
Masters of Business Administration - Health Administration
Webster University
Saint Louis, MO12.2023
Political Science
University of Missouri–St. Louis
Saint Louis, MO12.2021
Skills
Operational streamlining
Compliance management
Student support services
Content planning & scheduling
Event Planning
Budget management expertise
Apps
Proficiency in: CARS, Maxient, Starfish, Informer, Emma Marketing, Canva, Slate, Handshake, Microsoft Excel, Word, Outlook.
Timeline
Coordinator, International Students Health Insurance
Webster University
06.2024 - 02.2025
Coordinator, Dean of Students Office
Webster University
01.2024 - 02.2025
Graduate Assistant, Office of Student Engagement
Webster University
06.2023 - 12.2023
Student Program Manager
University of Missouri Saint-Louis
01.2019 - 12.2021
Front Desk Assistant (Student Engagement Office)
University of Missouri Saint-Louis
01.2019 - 12.2021
Political Science
University of Missouri–St. Louis
Masters of Business Administration - Health Administration
Webster University