Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sahar Afkhami

Katy,TX

Summary

Driven customer service professional with a proven track record at Walmart, enhancing customer loyalty through exceptional problem-solving and active listening skills. Excelled in team development and utilized Microsoft Office to streamline operations, achieving significant improvements in customer satisfaction. Skilled in sales and customer relations, consistently exceeding targets through innovative strategies and a results-focused approach. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

5
5
years of professional experience

Work History

Cashier

Walmart
Katy, TX
11.2021 - Current
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Checked personal identifications during alcohol and tobacco sales.
  • Answered phone calls to assist customers with questions and orders.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Collected payments and provided accurate change.

Cashier

Kroger
Katy, TX
03.2019 - 11.2021
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Followed company security procedures for handling large sums of money.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Resolved customer complaints professionally in accordance with company policy.
  • Stocked shelves with merchandise when needed.
  • Answered customer questions and provided store information.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Education

Associate of Arts -

Houston Community College
2021

Bachelor of Arts - Graphic Design

Yadegar
2018

Skills

  • Returns processing
  • Product Recommendations
  • Cash Register Operation
  • Payment Collection
  • Cash Handling
  • Cash Management
  • Money Handling
  • Currency counting
  • Organizational abilities
  • Customer Relations
  • Customer service excellence
  • Returns and exchanges
  • Problem-solving aptitude

Timeline

Cashier

Walmart
11.2021 - Current

Cashier

Kroger
03.2019 - 11.2021

Associate of Arts -

Houston Community College

Bachelor of Arts - Graphic Design

Yadegar
Sahar Afkhami