SAHAR MAHMOUD
Lafayette,LA
Summary
Dependable, dedicated, and committed to improving skills and performance on a continuous basis. Dedicated team member with excellent communication skills and a pleasant demeanor. When it comes to answering customers' questions and recording order information, professionalism is essential. When assisting customers and coworkers she is cheerful. Problem-solver with experience in customer service. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front End Cashier
Lowe's
Lafayette, LA
12.2024 - Current
- Welcomed customers, offering assistance to help find store items.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Performed cash count-out at end of each shift and addressed all queries from customers.
- Verified customer purchases with valid identification.
- Helped with purchases and signed customers up for rewards program.
- Answered phone calls to assist customers with questions and orders.
Certified Nursing Assistant
Total Homecare Services
Lafayette, US
04.2020 - 01.2025
- Increase patient satisfaction by assisting people with personal tasks like dressing and walking
- Build relationships with patients, caregivers, and healthcare professionals in order to help patients achieve their personal care plan goals
- Gather information about the client's medical history, including medications, symptoms, and allergies
- Offer patients and their families emotional support
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Picker Packer
Amazon LFT1
Lafayette, US
06.2023 - 12.2024
- Prepare orders for shipment by tagging boxes, inserting associated paperwork, and scanning barcodes to upload package data to the tracking system
- Meet production goals by maintaining high levels of productivity and effectively communicating with team members about orders and fulfillment
- Operate warehouse equipment and report instances of safety code violations to management to reduce the risk of accidents
- Confirmed items picked for orders by keying codes into system.
Food Handler/Cashier/Customer Service
Zeus Express (Chevron)
Lafayette, US
03.2021 - 06.2023
- Counted and tracked food stock and supply levels in order to reorder when supplies were running low
- Took orders by listening to customers and recording menu selections, substitutions, and add-ons
- Washed, peeled, cut, and measured the ingredients for the recipe
- Double-checked orders for accuracy and bagged meals for transport
Cashier/Customer Service Representative
Marshalls & HomeGoods
Lafayette, US
10.2018 - 02.2021
- Bagged and wrapped goods sold to customers safely and carefully to prevent damage
- Trained new team members in cash register operation, stock procedures, and customer service strategies to maximize team performance and optimize customer relations
- Collected cash, checks, and credit card payments to process transactions
- Worked at the register, totaling sales, collecting payments, and printing receipts
- Educated customers about credit card promotions to increase sales
- Was in charge of issuing receipts, refunds, change, and tickets
Education
Associate of Arts - Accounting and Business Management
Louisiana State University Eunice
Eunice, LA12-2024
Skills
- Organization
- Problem resolution
- Cash drawer balancing
- Excellent verbal communication
- Money management
- Refunds and exchanges
- Excellent customer service
- Quick learner
- Cleanliness and hygiene
- Professional appearance
Certification
- Certified Nurse Assistant
- Microsoft Office Pro
- Certified in Pit operation
- Certified in general studies
Languages
Spanish
Limited
Arabic
Native/ Bilingual
Timeline
Front End Cashier
Lowe's
12.2024 - Current
Picker Packer
Amazon LFT1
06.2023 - 12.2024
Food Handler/Cashier/Customer Service
Zeus Express (Chevron)
03.2021 - 06.2023
Certified Nursing Assistant
Total Homecare Services
04.2020 - 01.2025
Cashier/Customer Service Representative
Marshalls & HomeGoods
10.2018 - 02.2021
Associate of Arts - Accounting and Business Management
Louisiana State University Eunice
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