SAHAR NOREEN

Responsible the day to day operations of the OB/GYN outpatient clinics

• Perform regular chart reviews to ensure appropriate registration and productivity
• Monitors flows and make changes as appropriate
• Coordinates schedules, staffing and coverage
• Track and prepare reports on patients in the women’s health office practices
• Work with call center and coordinate appointment requests
• Maintain work list in Epic and reschedule patients as needed
• Monitor visit information for weekly access initiative submission for OB/GYN Labor and Delivery
• Manage the revenue capture and EPIC registration reports
• Insert insurance information for bill Purposes
• Coordination of Ob clinic appointment for post op patient and follow ups
• Coordination of Healthy Baby and Healthy Mommy initiative
• Interacts with patients, visitors and staff members in a professional manner
• Greet patients in a courteous and professional manner using the AIDET and the ICARE standards
• Registers patients when needed, follow and enforce registration standard flow
• Identify patients with two (2) identifiers, name and date of birth
• Registers patients in Electronic Medical Record (EMR) Epic
• Prints wristbands and places on patients' wrist where necessary
• Reviews insurance eligibility, re-directs patients if necessary
• Monitor status of pre-authorization, contacts patients and schedules accordingly
• Reminds patients of upcoming appointments

• Participates in policy development and program implementation for the delivery of ambulatory care service
• Participates in establishing standards for the delivery of ambulatory care services. Coordinates ambulatory care work group on standards and indicators
• Reviews, analyzes, monitors and assesses the progress of the system’s health care facilities in attaining the system’s goals, standards and priorities set for the ambulatory care systems.
• Assists the directorpreparation of personnel, supply and equipment budgets for ambulatory care.
• Participates in an ongoing system of evaluation of ambulatory care services
• Maintains liaison with all relevant offices and public and voluntary agencies in regard to ambulatory care including, but not limited to, the City Department of Health, the State Department of Health, the State Hospital Review and Planning Council, the Council on Health Care Financing, the City Board of Education and the Greater New York Hospital Association.
• Reviews and analyzes new and pending legislation and regulations that could potentially have impact on the delivery or reimbursement of ambulatory care services.
• Conducts and participates in meetings, conferences and seminars as a representative of the Office of Ambulatory Care Services.
• Undertakes special projects and assignments, as directed by the supervisor
• Serves as deputy for areas of functional responsibilities.

• Managed agendas and calendars, boosting productivity and improving organizational initiatives.
• Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
• Oversaw successful planning and execution of staff meetings, parties and events.
• Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
• Entered and maintained departmental records in company database.