Overview
Work History
Education
Skills
References
Timeline
Generic

SAHAR YAZDANI

Tempe,AZ

Overview

9
9
years of professional experience

Work History

Assistant Manager

Mavericks Of Scottsdale
03.2023 - 09.2023
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Diamond Consultant

Zales Diamond Store
11.2020 - 03.2023
  • Advise customers and others on the best use of gems to create attractive jewelry items
  • Identify and document stones' clarity characteristics, using plot diagrams
  • Answer customers' questions about products, prices, availability, product uses, and credit terms
  • Recommend products to customers, based on customers' needs and interests
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.

Barista

Dutch Bros.
03.2017 - 11.2021
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
  • Clean or sanitize work areas, utensils, or equipment
  • Describe menu items to customers or suggest products that might appeal to them
  • Provide customers with product details, such as coffee blend or preparation descriptions
  • Demonstrate the use of retail equipment, such as espresso machines
  • Set up or restock product displays
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning
  • Take customer orders and convey them to other employees for preparation
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Server

The Vig
04.2018 - 03.2019
  • Present menus to patrons and answer questions about menu items, making recommendations upon request
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
  • Explain how various menu items are prepared, describing ingredients and cooking methods
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Prepare checks that itemize and total meal costs and sales taxes.

Cashier

Forever 21
06.2016 - 11.2016
  • Greet customers and ascertain what each customer wants or needs
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Answer questions regarding the store and its merchandise.

Cashier

ZK Grill
09.2014 - 06.2016
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food
  • Communicate with customers regarding orders, comments, and complaints
  • Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags
  • Collect and return dirty dishes to the kitchen for washing
  • Monitor and order supplies or food items and restock as necessary to maintain inventory.

Education

Walter Cronkite School of Journalism Mass Communication and Journalism Candidate -

ARIZONA STATE UNIVERSITY
05.2024

Skills

  • Multilingual
  • Proficient in POS and CMS system
  • Staff Training
  • Employee Performance Evaluations
  • Financial Management
  • Speed and efficiency
  • Communication skills
  • Customer Service

References

Jeffrey Sayre - (304) 914 9504

Yvonne Smith- (469) 271 7623

Kerri McWenie- (602) 403 6152


Timeline

Assistant Manager

Mavericks Of Scottsdale
03.2023 - 09.2023

Diamond Consultant

Zales Diamond Store
11.2020 - 03.2023

Server

The Vig
04.2018 - 03.2019

Barista

Dutch Bros.
03.2017 - 11.2021

Cashier

Forever 21
06.2016 - 11.2016

Cashier

ZK Grill
09.2014 - 06.2016

Walter Cronkite School of Journalism Mass Communication and Journalism Candidate -

ARIZONA STATE UNIVERSITY

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