Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of post-secondary education
11
11
years of professional experience
Work History
SAP Concur Auditor
Creative Staffing Solutions
Towson, Maryland
10.2024 - 06.2026
Reviewed expense reports for compliance, ensuring adherence to company policies for over 500 employees, thereby minimizing potential financial discrepancies.
Evaluated compliance with internal control procedures through thorough examination of processes and documents, contributing to enhanced regulatory adherence.
Consulted with mid-level management to develop risk mitigation strategies, identifying effective control solutions to strengthen internal processes.
Assessed and documented reliability of internal control systems through inspection, interviews and analytical procedures.
Conducted audits and communicated findings in formal audit reports.
Reported on audit findings via verbal presentations and detailed written reports.
Provided detailed analysis, documentation and explanations for recorded transactions.
Updated general ledger with new entries, verifying transaction accuracy to minimize errors.
Secured sensitive and confidential information against unauthorized access by carefully following information protection protocols.
Trained junior staff on auditing techniques and best practices.
Worked closely with management to discuss external audit results and action plans.
Assisted with collections by identifying aged accounts and preparing correspondence to collect debts.
Executive Assistant, Managing Director
Aston Carter
Columbia, Maryland
08.2021 - 08.2024
Conducted research and gathered materials to deliver accurate information that supported successful project development.
Coordinated executive schedules and prioritized meetings for senior leadership.
Managed and coordinated complex calendars and logistics for travel and on-site meetings.
Facilitated project activities by organizing tasks and resources to ensure timely completion. and provided data analysis and administrative support to streamline executive workflows.
Supported executives with project coordination, data analysis and administrative assistance.
Conducted research and gathered materials to provide accurate and relevant information for project development.
Arranged travel logistics for team members to ensure timely arrivals. arrangements to regional, national, and international destinations.
Managed complex calendars and coordinated logistics for travel and on-site meetings to ensure optimal scheduling and organization.
Oversaw communication between departments to ensure clarity and progress on projects. between departments to facilitate project progress.
Demonstrated advanced knowledge of organizational processes, protocols and procedures.
Safeguarded confidential files by implementing secure storage practices and access controls. and sensitive information with discretion.
Advised executives of updates on time-sensitive, emergency and priority issues to provide appropriate follow-up.
Prepared purchase orders and obtained appropriate approvals.
Supported budget preparation by analyzing financial data and compiling relevant information. and expense tracking for departmental initiatives.
Generated standardized invoices, reports and financial documents for consistent reporting.
Coordinated catering service for internal meetings to ensure quality food and timely delivery. for internal meetings and conferences.
Front Desk Team Lead
University Of Maryland Medical System
Bel Air, MD
08.2015 - 07.2020
Work Closely with all 17 Pediatric doctors, Scheduling of patient, answering multi-line telephones, drafting document and corresponding, collecting copays.
Supervised front desk operations and managed daily team activities.
Scheduled staff shifts to ensure adequate front desk coverage. to provide adequate coverage and trained associates in effective guest relations skills.
Used electronic hospital management system to schedule appointments, input insurance information, and update patient data.
Integrated innovative technologies to enhance front desk operations, resulting in improved guest experience.
Confirmed eligibility and verified insurance benefits for planned hospital services.
Supervised front desk cash management, accepted and recorded vouchers and processed credit cards.
Counted cash and other methods of payment at the end of shift to verify and balance accounts.
Integrated innovative technologies to streamline front desk operations and improve guest experience and efficiency.
Communicated policy updates to the department, answered questions and monitored compliance.
Maintained data accuracy and accessibility with strong document control and file naming practices.
Liaised with regulatory agencies to address audits, compliance issues and ongoing operational requirements.
Oversaw day-to-day operations and assisted in challenge resolution to reduce potential downtime.
Kept clients in full compliance with payment, reporting and other financial requirements.
Measured organizational compliance with internal and external standards through routine audits.
Scrutinized financial statements, reports and records to identify and correct discrepancies.
Implemented workflow improvements to enhance service delivery at the front desk.
Monitored inventory levels of office supplies to ensure availability. of office supplies, ensuring adequate stock levels maintained.
Education
Associate of Specialized Business - Paralegal, Business Management
Berks Technical Institute
Wyomissing, PA
05.2003 - 09.2005
Skills
Calendar Management
Compliance Review
Expense Analysis
Microsoft SharePoint
Expense Reporting
Project Oversight
Travel Coordination
Risk mitigation
Report Generation
Executive Support
Business Correspondence
Logistics Coordination
Process Improvement
Meeting Support
Invoice Processing
Strong Problem Solver
Report Development
Report Analysis
Confidential information handling
Research methodologies
Expense Auditing
Audit Methodologies
Expense Reconciliation
Time optimization
Expense Compliance
Audit Coordination
Training
Cybersecurity, 10/01/23
Global Travel & Expense Management Policy, 09/01/24
ReadSoft Work Cyle Training, 09/01/21
ReadSoft Work Cyle Training-Substitutions, 09/01/21
ReadSoft Work Cyle Training-Payments, 09/01/21
Invoice Work Cycle, 09/01/21
EHS Annual Regulatory Training -SWPP-HWCP-SPCC Training Deck and Knowledge Check, 08/01/24
Epic, Super User Training, 06/01/19
Timeline
SAP Concur Auditor
Creative Staffing Solutions
10.2024 - 06.2026
Executive Assistant, Managing Director
Aston Carter
08.2021 - 08.2024
Front Desk Team Lead
University Of Maryland Medical System
08.2015 - 07.2020
Associate of Specialized Business - Paralegal, Business Management
SAP FICO & SAP Concur Senior Enterprise Applications Consultant at BMW South AfricaSAP FICO & SAP Concur Senior Enterprise Applications Consultant at BMW South Africa