Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sahaya Lilliyan Albin

Palatine,IL

Summary

Seasoned Engineer with 3-year background driving engineering projects. Action-oriented professional offers top skills in product development, project management and technical analysis. Determined problem-solver proficient in CAD and other various job-related software programs. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Restaurant Manager

NAWABI HYDERABAD HOUSE
Buffalo Grove, IL
06.2018 - Current
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Optimized profits by controlling food, beverage and labor costs.
  • Managed accounts payable, accounts receivable and payroll.
  • Updated computer systems with new pricing and daily food specials.
  • Trained new employees to perform duties.
  • Delegated work to staff, setting priorities and goals.

Restaurant Manager

NAWABI HYDERABAD HOUSE
Schaumburg, IL
12.2016 - 06.2018
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Managed accounts payable, accounts receivable and payroll.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Optimized profits by controlling food, beverage and labor costs.
  • Created detailed reports on weekly and monthly revenues and expenses.
  • Trained new employees to perform duties.

Restaurant Waiter

NAWABI HYDERABAD HOUSE
Plano, TX
08.2014 - 12.2016
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Food Runner

MIRCHI HOMESTYLE INDIAN CUISINE
Edison, NJ
05.2014 - 08.2014
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Memorized dining room floor plans and understood seat number system.
  • Assisted servers to optimize guest dining experience.
  • Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Built and maintained relationships with regular customers by learning and remembering preferences.

Restaurant Busser

DOSA PLACE
East Windsor, NJ
01.2014 - 05.2014
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Cleared, cleaned and sanitized booth and chair cushions and tables.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Swept, mopped and removed debris from dining room floors.
  • Transported filled bus tubs to kitchen dishwashing area.
  • Served water, coffee and soft drinks and offered refills to promote excellent customer service.
  • Greeted customers to seat patrons at tables according to availability and customer preferences.

Senior Design Engineer

KERNS AERO PRODUCTS PVT LTD
CHENNAI, TAMILNADU, INDIA
06.2011 - 09.2013
  • Monitored design processes from conceptual phase through construction.
  • Simplified complex specifications into logical design requirements for production.
  • Managed 6-member team to resolve system outages and handle case escalations.
  • Sketched outline designs and used CAD programs to create detailed designs and specifications.
  • Prepared and participated in project design reviews.
  • Recommended design modifications to eliminate component and system malfunctions.
  • Developed assembly processes for products requiring multiple parts to be fitted on-site.

Design Engineer

KERNS AERO PRODUCTS PVT LTD
CHENNAI, TAMILNADU, INDIA
07.2009 - 05.2011
  • Selected manufacturing methods, fabrication and product designs.
  • Brainstormed with product designers to refine and implement new manufacturing processes.
  • Simplified complex specifications into logical design requirements for production.

Education

Bachelor of Engineering - Aeronautical Engineering

ANNA UNIVERCITY
CHENNAI
04.2009

Skills

  • Product Development
  • SolidWorks Modeling 2D & 3D
  • Mold Making, Sheet Metal, Surfacing, Weldments
  • Catia V5 & Auto Cad
  • Reading and Interpreting Blueprints
  • Design Verification
  • Technical Drawings
  • Manufacturing Processes
  • Customer Service Best Practices
  • Operations Management
  • Employee Performance Evaluations
  • Problem-Solving
  • Supply Ordering and Management
  • Inventory Management

Certification

  • CSWA (CERTIFIED SOLID WORKS ASSOCIATE)
  • CSWP (CERTIFIES SOLID WORKS PROFESSIONAL)
  • CSWP ADVANCED DRAWING TOOLS
  • CSWP ADVANCED MOLD MAKING
  • CSWP ADVANCED SHEET METAL
  • CSWP ADVANCED SURFACING
  • CSWP ADVANCED WELDMENTS

Timeline

Restaurant Manager

NAWABI HYDERABAD HOUSE
06.2018 - Current

Restaurant Manager

NAWABI HYDERABAD HOUSE
12.2016 - 06.2018

Restaurant Waiter

NAWABI HYDERABAD HOUSE
08.2014 - 12.2016

Food Runner

MIRCHI HOMESTYLE INDIAN CUISINE
05.2014 - 08.2014

Restaurant Busser

DOSA PLACE
01.2014 - 05.2014

Senior Design Engineer

KERNS AERO PRODUCTS PVT LTD
06.2011 - 09.2013

Design Engineer

KERNS AERO PRODUCTS PVT LTD
07.2009 - 05.2011

Bachelor of Engineering - Aeronautical Engineering

ANNA UNIVERCITY
Sahaya Lilliyan Albin