Summary
Overview
Work History
Education
Skills
Certification
COURSES
ADDITIONAL INFORMATION
Timeline
Generic

SAHEEM LIBURD

New York,US

Summary

Resourceful Maintenance Coordinator with over a decade of experience in logistics optimization and improving customer satisfaction. Skilled in innovative problem-solving and effective communication, committed to enhancing process efficiency. Strong merchandising skills to drive success at Douglas Elliman.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Driver Helper

UPS
01.2024 - Current
  • Assisted UPS drivers in punctual package delivery, improving customer satisfaction
  • Innovated package handling process, contributing to delivery network efficiency
  • Ensured strict adherence to safety protocols in package sorting

In-Store Shopper

Whole Foods Market
01.2024 - 10.2024
  • Achieved timely and accurate order fulfillment at Whole Foods
  • Collaborated with team members to improve shopping processes
  • Managed inventory effectively, ensuring optimal product availability

Maintenance Worker

Reifer Management
06.2014 - 11.2023
  • Executed meticulous home renovations, securing high-quality finishes
  • Maintained comprehensive service records, enabling swift and precise customer support
  • Cultivated positive relationships with clients and team members, enhancing work environment

Package Handler

UPS
10.2022 - 03.2023
  • Optimized package handling processes, maintaining safety and enhancing productivity
  • Successfully implemented safety measures, achieving zero incidents
  • Exhibited superior organizational skills and attention to detail in a dynamic environment

Driver

DoorDash
03.2020 - 04.2021
  • Streamlined urban navigation for prompt deliveries
  • Proactively addressed real-time complications, maintaining smooth service
  • Upheld superior customer service standards, garnering commendable feedback
  • Employed innovative problem-solving techniques to resolve delivery issues
  • Regularly hit delivery goals, enhancing team success

Customer Service Representative

Macy's
10.2019 - 03.2020
  • Promptly addressed customer inquiries, bolstering loyalty and satisfaction
  • Amplified product understanding, driving sales and customer engagement
  • Revamped return procedures, markedly reducing customer wait times

Retail Sales Associate

Moe's Sneaker Spot
06.2017 - 08.2017
  • Aided in devising maintenance marketing plans for product introductions
  • Produced brochures and flyers, enhancing customer engagement and revenue
  • Cooperated on team presentations, amplifying efficiency

Computer Technician/Sales

Staples
12.2016 - 05.2017
  • Ensured strict policy adherence, fostering an organized work environment
  • Facilitated smooth operations for superior client experience
  • Devised new sales strategies, catalyzing revenue growth

Childcare Provider

Summer Youth Employment Program (SYEP)
07.2016 - 08.2016
  • Devised engaging activities for children, bolstering their educational and social development
  • Upheld child health by preparing nutritious meals and maintaining a hygienic environment
  • Contributed to a secure and sanitary space with consistent janitorial duties
  • Advanced emotional and social abilities in children by creating a nurturing atmosphere

Education

Bachelor - Computer Science

Suny Morrisville
Morrisville, NY
05.2021

High school diploma or GED -

Brien Mcmahon High School
Norwalk, CT
06.2017

Skills

  • Electrical Repair
  • Plumbing
  • HVAC Systems
  • Building Maintenance
  • Safety Compliance
  • Adaptability
  • Communication
  • Teamwork
  • Problem Solving

Certification

Security guard license

Food handlers license

COURSES

Dean’s list (3.0) at Morrisville State College

ADDITIONAL INFORMATION

  • Special Programs, Awards, and Honors
  • Apart of the ‘Say Yes To Education’ Program
  • Honorable awards for many basketball championships
  • High Honor Roll for9th,10th,11th, and12th grade
  • High School Graduate (2017)
  • Dean’s list (3.0) Morrisville State College
  • Food Handlers License
  • STATE FOOD SAFETY
  • This certificate was received april11th,2024
  • Security Guard License
  • GUARDIAN GROUP SERVICES
  • This was issued to me march14th2024

Timeline

Driver Helper

UPS
01.2024 - Current

In-Store Shopper

Whole Foods Market
01.2024 - 10.2024

Package Handler

UPS
10.2022 - 03.2023

Driver

DoorDash
03.2020 - 04.2021

Customer Service Representative

Macy's
10.2019 - 03.2020

Retail Sales Associate

Moe's Sneaker Spot
06.2017 - 08.2017

Computer Technician/Sales

Staples
12.2016 - 05.2017

Childcare Provider

Summer Youth Employment Program (SYEP)
07.2016 - 08.2016

Maintenance Worker

Reifer Management
06.2014 - 11.2023

Bachelor - Computer Science

Suny Morrisville

High school diploma or GED -

Brien Mcmahon High School

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