Shiva Mirzaei
San Diego,California
Summary
Results-driven sales professional with 15+ years of experience. Proven track record of exceeding sales targets, building strong client relationships, and delivering exceptional customer experiences. Skilled in product knowledge, upselling techniques, and staying current with the newest trends to drive revenue and brand loyalty.
Overview
13
13
years of professional experience
Work History
Sales Associate-part-time
Bubba holding INC
San Diego, California
- Current
- Provided consultations regarding products tailored to customer needs.
- Demonstrated product usage and benefits, increasing customer engagement and purchase rates.
- Maintained in-depth knowledge of current trends and new product launches.
- Built long-term customer relationships, contributing to repeat business and customer loyalty.
Beauty Sales Consultant
Dr. Gerami pharmacy
Tehran, Iran
01.2015 - 01.2024
- Delivered exceptional customer service in a fast-paced retail environment.
- Assisted customers with product selection, shade matching, and skincare routines.
- Increased average transaction value through effective upselling techniques.
- Handled customer inquiries and resolved concerns professionally.
- Supported promotional campaigns and in-store events to boost brand awareness.
Pharmacy Technician
Rancho Santa Fe pharmacy
San Diego, California
01.2013 - 01.2014
- Assisted pharmacists in preparing and dispensing prescriptions in a fast-paced environment
- Accurately processed prescription orders while ensuring compliance with safety and regulatory standards
- Provided excellent customer service by answering patient questions and explaining basic medication instructions
- Managed inventory, including stocking, labeling, and monitoring expiration dates of medications
- Handled insurance claims and resolved billing issues efficiently
- Maintained detailed and confidential patient records using pharmacy management systems
- Collaborated with healthcare providers to clarify prescriptions and ensure accuracy
Education
Associated degree -
Skills
- Retail Sales & Customer Service
- Product Demonstration & Consultation
- Upselling & Cross-Selling
- Inventory Management
- Client Relationship Building
- Visual Merchandising
Additional Information
- Passion for beauty, skincare, and cosmetics trends
- Strong communication and interpersonal skills
- Ability to work flexible hours, including weekends and holidays
Languages
English
Persian
Timeline
Beauty Sales Consultant
Dr. Gerami pharmacy
01.2015 - 01.2024
Pharmacy Technician
Rancho Santa Fe pharmacy
01.2013 - 01.2014
Sales Associate-part-time
Bubba holding INC
- Current