Sahil Jamsa
Evans,GA
Summary
Detail-oriented and adaptable professional with a strong background in customer service and sales. Excellent problem-solving abilities, effective communication skills, and a proven track record in managing operations. Seeking an opportunity to learn and contribute to a dynamic environment, leveraging technical expertise and interpersonal skills to consistently deliver exceptional service and drive customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Owner's Assistant
JNS New Coin Laundromat LLC
06.2021 - Current
- Oversaw customer support through various online platforms, providing seamless digital service
- Updated and maintained secure digital systems to ensure smooth operations
- Managed daily operations and customer service inquiries, demonstrating strong problem-solving skills
Owner's Assistant
El Cheapo Convenience Store Gas Station
12.2020 - 03.2022
- Handled day-to-day operations, including sales and inventory data entry.
- Delivered frontline customer service, resolving issues efficiently and ensuring a high level of customer satisfaction.
- Maintained accurate financial records and balanced cash registers.
Education
Associate of Applied Science - Cybersecurity/Computer Science/IT
Augusta Technical College
Augusta, GA12.2025
High School Diploma -
Burke County High School
Waynesboro05.2022
Skills
- Proficient in Microsoft Word
- Proficient in Windows Operating System
- Proficient in Google Chrome
- Proficient in Virtual Collaboration
- Proficient in Online Collaboration Tools
- Proficient in Written Communication
- Effective Oral Communication
- Hardware and Software Diagnostics
Certification
COMPTIA Security+ Certification, 12/01/25
Awards
- CyberPatriot Silver Tier Award, 2020-2021
- GA FBLA Cyber Security Regional Winner, 2021-2022
Additional Qualifications
- Comfortable working in fast-paced environments, adapting to new systems and procedures.
- Eager to learn product knowledge and improve proficiency in a new field, including the qualifications for remote work as outlined in the job description.
Languages
English
Native or Bilingual
Arabic
Full Professional
Spanish
Professional Working
Timeline
Owner's Assistant
JNS New Coin Laundromat LLC
06.2021 - Current
Owner's Assistant
El Cheapo Convenience Store Gas Station
12.2020 - 03.2022
COMPTIA Security+ Certification, 12/01/25
Associate of Applied Science - Cybersecurity/Computer Science/IT
Augusta Technical College
High School Diploma -
Burke County High School
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