Successfully completed comprehensive management and sales training program, gaining proficiency in operational processes, customer service strategies, and sales techniques
Demonstrated strong leadership potential by effectively managing team tasks and fostering a collaborative work environment
Achieved sales targets consistently, contributing to a 150% increase in monthly sales revenue
Conducted market research and analysis to identify new business opportunities and optimize sales approaches
Provided exceptional customer service, resolving inquiries and concerns promptly to maintain high satisfaction levels
Trained and mentored new team members, ensuring adherence to company standards and goals.
Student Design Trainee
Hydraulics Department, San Francisco Department of Public Works
San Francisco
06.2017 - 12.2019
Assisted in basic engineering duties such as answering emails and phone calls, gaining familiarity with office protocols and communication with stakeholders
Engaged in meetings with upper management, supervisors, and project teams to discuss project progress, address issues, and ensure project alignment with specifications
Developed proficiency in interpreting drawings, notes, specifications, and technical documents essential for project understanding and implementation
Expanded skills in cost-estimates, construction submittals, responding to Requests for Information (RFIs), and as-built documentation to support project execution and compliance
Conducted field work and job site visits, participating in progress meetings with contractors, subcontractors, project managers, and engineers to monitor project milestones and resolve site-specific challenges
Managed independent projects involving data collection using survey equipment, including locating monuments for precise data points acquisition
Conducted field measurements such as sewer manhole depths, sewer pipe types and lengths, side-sewer lengths, and block dimensions to support project planning and execution
Utilized AutoCAD to draft and incorporate collected data into detailed drawings, ensuring accuracy and compliance with technical specifications
Developed proficiency in software tools including AutoCAD, ArcGIS, and Excel, enhancing efficiency in data analysis, mapping, and reporting
Verified quantities and technical specifications to support cost-estimates and project planning, contributing to accurate budgeting and resource allocation.
Timeline
Managment and Sales Trainee
Sherwin Williams
08.2023 - Current
Student Design Trainee
Hydraulics Department, San Francisco Department of Public Works