Restaurant Server
Idly Express
- Served 100+ customers per shift in a busy restaurant while delivering fast, friendly, and accurate service.
- Learned the full menu, including daily specials and ingredients, to help guests make informed choices.
- Managed multiple tables at once during peak hours while maintaining high service quality.
- Handled cash and card payments accurately using the Toast POS system.
- Resolved customer concerns professionally, contributing to a 95% customer satisfaction rating.
- Helped train 3 new team members, improving onboarding and teamwork.