Sahra Shah
High Ridge,MO
Summary
Detail-oriented server with strong customer service skills and experience in fast-paced environments. Known for adaptability and effective team collaboration, ready to contribute to enhancing guest satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Server
Alamo Drafthouse
St Louis, Missouri
05.2024 - 02.2026
- Greeted customers, answered questions, and recommended specials, enhancing customer experience and driving sales.
- Displayed enthusiasm and knowledge about restaurant menu and products, fostering a welcoming atmosphere.
- Took orders from customers accurately and promptly, ensuring satisfaction and repeat business.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Texas Roadhouse
Ballwin, Missouri
02.2023 - 08.2023
- Delivered excellent customer service, enhancing overall dining experiences.
- Recommended menu items and specials based on guest preferences, enhancing dining choices.
- Processed customer orders with accuracy, contributing to timely service.
- Resolved customer complaints quickly, fostering high satisfaction levels.
- Trained new servers on menu items and established service standards.
Barista/Line Cook
ukraft
Ballwin, Missouri
05.2022 - 10.2022
- Operated espresso machines and grinders, ensuring consistent beverage quality during peak hours.
- Organized and streamlined workstations, improving service efficiency during busy shifts.
- Prepared and prepped ingredients daily for menu items, supporting smooth kitchen operations in a fast-paced environment.
- Trained new baristas on food handling safety standards and company protocols.
Barista
Panera
Ballwin, Missouri
05.2021 - 09.2021
- Crafted and served customized coffee beverages to enhance customer satisfaction.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Guided customers in menu selections and fulfilled special requests to improve overall experience.
- Collaborated with team members to ensure efficient service delivery.
- Ensured cleanliness and organization of café environment to create welcoming atmosphere.
Education
Bachelor of Science - Aerospace Engineering
Saint Louis University
St. Louis, MO08-2026
Skills
- Data analysis
- Problem solving
- Time management
- Customer service
- Team collaboration
- Hospitality service expertise
- Espresso machine operation
- Positive and professional
Timeline
Server
Alamo Drafthouse
05.2024 - 02.2026
Server
Texas Roadhouse
02.2023 - 08.2023
Barista/Line Cook
ukraft
05.2022 - 10.2022
Barista
Panera
05.2021 - 09.2021
Bachelor of Science - Aerospace Engineering
Saint Louis University