SAIAH PHELPS
Atlanta,GA
Summary
I strive to demonstrate honor, integrity, and a teachable spirit. My goal is to apply and further develop the skills I’ve gained as a trainer to meaningfully contribute to a new work environment.
Overview
4
4
years of professional experience
Work History
Barista and Chef
Duo58
2842 S Alafaya Trail #100, Orlando, FL, 32828
08.2025 - Current
- Crafted high-quality espresso beverages, ensuring consistency and adherence to established recipes.
- . Managed inventory levels, facilitating timely restocking of supplies to meet demand.
- Executed daily cleaning schedules for equipment and workstations, maintaining a sanitary environment.
- Monitored and verified adherence to opening and closing procedures to uphold safety and compliance standards.
- Executed logistics and coordination for multiple events, including an off-site trailer event.
- Assisted in food preparation and created hand-crafted syrups.
Team Trainer
Chick-Fil-A Turner Hill
2895 Turner Hill Rd Stonecrest GA 30038
01.2024 - 12.2025
- Facilitate one-on-one and interactive mobile app training for new hires in all aspects of front-of-house responsibilities, including customer service, cashier service, food safety, order accuracy, and more
- Monitor and evaluate team progress and track their development using Trello
- Ensure quality customer satisfaction, resolving conflicts and providing solutions for team member growth
- Perform some opening tasks such as labeling and stocking items for desserts and beverages
- Assist the General Manager with various responsibilities in the absence of the Team Lead, including changing the register, monitoring staff breaks, team placement during peak hours, and more
Team Member
Chick-Fil-A Scenic Highway
1559 Scenic Hwy N, Snellville, GA 30078
08.2022 - 01.2024
- Prepared the restaurant indoors and outdoors for opening
- Performed all front-of-house responsibilities, such as taking inside and outside orders, handling cash, making drinks, preparing orders accurately and efficiently, maintaining cleaning routine, and stocking
- Executed closing tasks, including cleaning the lobby, equipment and restrooms, breaking down ice cream machines and preparing it for the morning, labeling and storing food for opening
Education
High School Diploma -
Skills
- Time management
- Attention to detail
- Opening and closing duties
- Cash handling
- Cleanliness
- Adaptive and creative
- Safe food handling practices
- POS systems
- Food preparation
COMMUNITY INVOLVEMENT
- Children’s Department volunteer at local church, 2022, Present
- Volunteer Teacher’s Assistant for children’s ballet class, 2024
- Worship team member, 2018, 2023
Timeline
Barista and Chef
Duo58
08.2025 - Current
Team Trainer
Chick-Fil-A Turner Hill
01.2024 - 12.2025
Team Member
Chick-Fil-A Scenic Highway
08.2022 - 01.2024