Saibrianna Walker
Orlando,USA
Summary
Accomplished Pharmacy Technician with a proven track record at BioPlus Specialty Pharmacy, enhancing pharmacy operations through meticulous data entry and ensuring strict compliance with pharmacy laws. Skilled in pharmacology and pharmacy benefit management, coupled with exceptional organizational and communication abilities, I consistently improve customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician/Data Entry
BioPlus Specialty Pharmacy
Altamonte Springs, US
01.2024 - 05.2024
- (689)201-5436
Pharmacy Technician
Walgreens
Orlando, US
02.2023 - 01.2024
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Ensured compliance with state and federal pharmacy laws and regulations.
Members Solution Representative
Alegeus Technologies LLC
Remote, US
06.2021 - 12.2022
- Utilized CRM software to track customer interactions, sales, and progress towards targets.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated strong problem-solving skills when faced with challenging situations or complex inquiries from customers.
- Collected deposits or payments and arranged for billing.
Education
Associate in Arts -
Valencia College
Orlando, FL08.2021
High School Diploma -
Lakeland Senior High School
Lakeland Florida 05-2018
Skills
- Mac OS
- Microsoft Windows
- IOS
- Operating Systems
- Help Desk
- Adobe Photoshop
- Adobe Acrobat
- Data entry
- Chat
- Pharmacy technician experience
- LTC pharmacy
- Microsoft Word
- Cash handling
- Organizational skills
- Communication skills
- Medical office experience
- Administrative experience
- Pharmacy benefit management
- Call center experience
- Prescription filling
- Processing payments
- Drug classification
- Pharmacology
- Advanced math skills
- Troubleshooting malfunctioning equipment
- Pharmacy operations
- Medication labels
- FDA and HIPAA compliance
- HIPAA
- Verifying orders
- Pharmacy law compliance
Certification
- Registered Pharmacy Technician License RPT117015
Timeline
Pharmacy Technician/Data Entry
BioPlus Specialty Pharmacy
01.2024 - 05.2024
Pharmacy Technician
Walgreens
02.2023 - 01.2024
Members Solution Representative
Alegeus Technologies LLC
06.2021 - 12.2022
Associate in Arts -
Valencia College
High School Diploma -
Lakeland Senior High School
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