Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Said Elmokri Mghari

Said Elmokri Mghari

Orlando,FL

Summary

Dedicated worker with strong communication, time management, and computer skills. Seeking to contribute these abilities to your company. Known for my hardworking nature and ability to support your company's goals.

Overview

13
13
years of professional experience

Work History

FIS- Ambassador

Southeast Airport Services Inc.
Orlando, Florida
02.2021 - Current
  • Provided prompt and accurate assistance to airport passengers upon arrival, ensuring compliance with U.S. Customs and Border Protection regulations.
  • Assisted in French and Italian translation, when necessary.
  • Demonstrated exceptional customer service by addressing passengers courteously and utilizing practical problem-solving skills.

Airport Ambassador

Oasis Outsourcing Inc.
Orlando, Florida
02.2019 - 04.2020
  • Ensured airport passengers received necessary support and guidance upon departure.
  • Assisted with multilingual translation in Arabic, French, and Italian.
  • Interacted with passengers using proper methods to resolve their issues and ensure satisfaction.

Associate

Walmart Inc.
Orlando, FL
07.2016 - 02.2019
  • Assisted Walmart customers with their inquiries on the sales floor.
  • Achieved proficiency in handling stock-related duties like truck unloading, product sorting in the backroom, and shelf restocking.

Customer Service Advisor- Supervisor

LBOS Morocco
Casablanca, Morocco
11.2011 - 01.2016
  • Evaluated customers' needs and offered service options to satisfy their requirements
  • Followed up with customers to ensure their satisfaction with purchases.
  • Managed a team of advisors to provide exceptional customer service.
  • Provided guidance to clients, facilitating informed decisions regarding service plans.

Education

Bachelor of Applied Science in Business And Organizational Leadership - Business Management

Valencia Community College, Orlando, FL
12-2024

Associate Degree - General Studies

Valencia Community College, Orlando, FL
07.2022

Skills

  • Understanding Customer Needs
  • Problem-Solving
  • Calm and Professional Under Pressure
  • Adaptable and Flexible

Languages

French
Full Professional
Italian
Full Professional

Interests

Reading

Watching documentaries

Timeline

FIS- Ambassador - Southeast Airport Services Inc.
02.2021 - Current
Airport Ambassador - Oasis Outsourcing Inc.
02.2019 - 04.2020
Associate - Walmart Inc.
07.2016 - 02.2019
Customer Service Advisor- Supervisor - LBOS Morocco
11.2011 - 01.2016
Valencia Community College - Bachelor of Applied Science in Business And Organizational Leadership, Business Management
Valencia Community College - Associate Degree , General Studies

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Said Elmokri Mghari