Hi, I’m
Saif Ahmed
Sr. Analysis & Service Delivery - Trust and Safety
Austin,TX
Summary
Sr. Analysis & Service Delivery, Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.- improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
15
years of professional experience
7
Certificate
Work History
Vaco At GoogleAustin, TX
Business Analyst - Trust and Safety
01.2022 - Current
Job overview
- Responsible for reviewing, analyzing, and applying policies, compliance guidelines, and other standards to escalated content within asked areas (social media content and comments) - ensuring highest degree of accuracy, timeliness, and professionalism in terms of enforcement and other related workflows.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies, Met with stakeholders to establish favorable business relationships and support mutually beneficial interests
- Responsible for carrying out other key policy operations functions, from working cross functionally to train and support other teams within Trust & Safety and Policy Enforcement, to collaborating with other team members to drive impactful improvements in the team's processes and tools.
Accenture - Google-YoutubeAustin, Texas
Data Analyst - Trust and Safety
01.2018 - 11.2021
Job overview
- Maintain high level of familiarity with client Policy verticals
- Review escalated and user-reported content for compliance with client Policy guidelines
- Supporting QA team/SMEs/Team leads updating new material and sources that needed and Meet deadline and provide high-quality performance for analysis of content base on Client policy.
BCforward - GoogleAustin, TX
Trust and Safety - Content Review Analyst
01.2017 - 01.2018
Job overview
- The Trust & Safety team is comprised of an elite group of policy gurus, critical thinkers, specialists, and admins, whose mandate is keeping clients social media content compliant through crafting, debating, implementing, adjusting, and enforcing, content policy.
- As Senior Analyst on Trust and Safety team, I helped customers stay ahead of scaled abuse and deliver trusted and safe experiences to enterprises.
UNITED NATIONS
ADMINSTRATIVE MANAGER
01.2012 - 12.2016
Job overview
- Responsible for all staff of department of Human Resources
- I was responsible for paying 790 employees and 8 vendors every 15 days on 2 projects
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Assigned tasks and directed team of office clerks.
LINC GOVERNMENT SERVICE, LLC
HUMAN RESOURCES MANAGER
07.2007 - 01.2012
Job overview
- I wrote job descriptions for every employee and oversaw development of planning needs of workforce and training programs and development for employees at parent level and in coordination with directors of departments and plans
- Monitored and handled employee claims involving performance-based and harassment incidents
- Motivated employees through special events, incentive programs and constructive feedback.
Education
Virginia College
Associate of Science
08.2015
Al Mustansrya University
Bachelor of Science
07.2006
Skills
- SQL
- Data Analyst
- Microsoft Office
- Trust and Safety
- Human Resources Allocation
- Problem Solving
- G-Suite
- Active Listening
- Good listening skills
- Responsible
- MS Office
- Leadership
- Organization and Time Management
Certification
- Google - Certified trust and safety specialist.
- Google - Certified Data Analytics. Certification 2022 ID: 52UY8Y5GZDGC
- Google - Certified Process Data from Dirty to Clean, Certification 2022 ID: SDNC66LL7HVU
- Apple - Certified Business Conduct & Globe Compliance Google - Ethics & Compliance. Certification 2019 ID: 31722352
- LinkedIn - SQL Data Reporting and Analysis. Certification 2022 ID: ejLT8MgT
- LinkedIn - Become a Digital Trust & Safety Leader. Certificate Id: AZzCE2f2h5rflh6Hw7xjztYntZC6
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Analyst - Trust and Safety
Vaco At Google
01.2022 - Current
Data Analyst - Trust and Safety
Accenture - Google-Youtube
01.2018 - 11.2021
Trust and Safety - Content Review Analyst
BCforward - Google
01.2017 - 01.2018
ADMINSTRATIVE MANAGER
UNITED NATIONS
01.2012 - 12.2016
HUMAN RESOURCES MANAGER
LINC GOVERNMENT SERVICE, LLC
07.2007 - 01.2012
Virginia College
Associate of Science
Al Mustansrya University
Bachelor of Science
Google - Certified trust and safety specialist.
Google - Certified Data Analytics. Certification 2022 ID: 52UY8Y5GZDGC
Google - Certified Process Data from Dirty to Clean, Certification 2022 ID: SDNC66LL7HVU
Apple - Certified Business Conduct & Globe Compliance Google - Ethics & Compliance. Certification 2019 ID: 31722352
LinkedIn - SQL Data Reporting and Analysis. Certification 2022 ID: ejLT8MgT
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