Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Saif Mokhles

ALEXANDRIA,VA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Security Officer

Abacus Corporation
12.2015 - Current
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored CCTV cameras and alarm systems for security breaches.

Travel Agent

Grand Travel
01.2016 - 03.2018
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Utilized travel planning software to efficiently manage bookings and itineraries.
  • Developed strong relationships with vendors to secure best rates and amenities for clients.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Updated and maintained customer databases to increase customer retention.
  • Used computer software's to store and retrieve data.

Education

Certificate - Software Engineering

PrimeTech
Fairfax VA
07-2022

Bachelor of Science - Banking And Finance

Dijlah University
IRAQ
06-2014

Skills

  • Security protocols
  • Infrastructure monitoring
  • Security equipment operation
  • Operating systems
  • Work ethic
  • Security management
  • Teamwork and collaboration
  • Multitasking
  • Excellent communication
  • Troubleshooting skills
  • FLUENT IN ARABIC / ENGLISH
  • Access control management

Certification

  • Software Development Engineer in Test (SDET )

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Travel Agent

Grand Travel
01.2016 - 03.2018

Security Officer

Abacus Corporation
12.2015 - Current

Certificate - Software Engineering

PrimeTech

Bachelor of Science - Banking And Finance

Dijlah University

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Saif Mokhles