Summary
Work History
Education
Skills
Timeline
Generic

Saiful Islam

Hamtramck,MI

Summary

Dynamic team player with a proven track record at McDonald's, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and strong interpersonal skills. Adaptable and detail-oriented, I thrive in fast-paced environments, contributing to team success and maintaining high standards of cleanliness and organization.

Work History

Team Member

McDonald's
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Education

Arts

Government M.C. Academy
Golapgonj , Sylhet

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Heavy lifting

Timeline

Team Member

McDonald's

Arts

Government M.C. Academy
Saiful Islam