SAIFUL SAMI
Danbury,CT
Summary
Accomplished professional with a proven track record at Shoprite, excelling in customer service and payment collection. Adept at using Microsoft Excel for financial reporting, enhancing operational efficiency. Demonstrated strong decision-making aptitude and emotional intelligence in high-pressure environments, contributing to improved client satisfaction and streamlined processes. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual.
Overview
7
7
years of professional experience
Work History
Cashier/ Sales Associate
Shoprite
Danbury, USA
01.2022 - Current
- Process cash and digital payments with accuracy and efficiency.
- Maintained a well-organized, fully stocked, and inviting store environment.
- Deliver exceptional customer service by assisting with purchases, answering questions, and resolving concerns professionally.
Caretaker/Server
Maplewood at Newtown
Newtown, USA
08.2019 - 01.2022
- Provided exceptional customer service and explanations of healthcare procedures in a busy clinic, easing patient anxiety.
- Assisted elderly residents with daily activities while providing emotional support to enhance their well-being.
- Monitored residents' health and behavior, promptly reporting any changes to nursing staff to ensure proper care.
Education
BBA - Financial Investment&Markets
Western Connecticut State University
01.2027
Skills
- Microsoft Word
- PowerPoint
- Excel
- Software installation
- Software design
- Financial reporting
- Auditing
- Customer service
- Microsoft Excel
- Decision-making aptitude
- Payment collection
Languages
English
Professional
Bengali
Full Professional
Education
true
Volunteer Experience
- Baitul Mukarram Mosque
- Western Connecticut University MSA
Timeline
Cashier/ Sales Associate
Shoprite
01.2022 - Current
Caretaker/Server
Maplewood at Newtown
08.2019 - 01.2022
BBA - Financial Investment&Markets
Western Connecticut State University