Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Saige Hamidi

Fleming Island,FL

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

11
11
years of professional experience

Work History

Case Manager

Operation New Hope
04.2021 - 04.2022


  • Managed a caseload of 50 or more clients
  • Completed Plans of Care, including scheduled updates
  • Completed Risk Assessment with clients
  • Utilized GEARS for the scoring of Risk Assessments
  • Communicated professionally and effectively with staff, clients, family members, and employers as needed
  • Maintained documentation quality to meet requirements including weekly and monthly metrics
  • Participated in multidisciplinary staffing meetings as part of the client’s team which consists of Mental Health, Career Development and Employment Services
  • Assist in administering drug tests
  • Complete termination summaries and assist in discharge planning
  • Provided wrap around services with clients
  • Assisted client with obtaining Vitals for employment
  • Assisted client with completing their goals while in the program
  • Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
  • Identified community resources to support clients.

Lead Case manager

Operation New Hope
04.2022 - 09.2023


  • Participated and managed all client staffing’s
  • Managed stipend log
  • Stands in as acting supervisor and completes all supervisory duties and activities when the unit supervisor is away from the office
  • Reviewed case management reports for quality
  • Works closely with supervisor
  • Enrolled clients into the Ready4Work Program
  • Conducted client assignments
  • Conducted orientation for new clients
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained compliance with company policies, objectives and communication goals.
  • Introduced team contests and goals to enhance productivity and improve employee morale.

Senior Child Protective Investigator

Department Of Children And Family Services
11.2018 - 04.2021
  • Stands in as acting supervisor and completes all supervisory duties and activities when the unit supervisor is away from the office
  • Effectively conducts and completes case consultation with other investigators
  • Be an effective and active model and mentor for other the other investigators in the unit
  • Conducts investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children;
  • Works closely with law enforcement;
  • Collects information through observation and interviews with the children, parents, relatives, neighbors, and other parties associated with the case, as well as analysis of criminal, past service history and other records;
  • Engages families to understand the family’s perspectives about family dynamics, challenges and solutions, identifies needs and determines the level of intervention needed to include voluntary services or court ordered dependency services;
  • Assesses danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe or not safe;
  • Develops with family and other persons as necessary any required present and/or impending danger plans based on analysis of danger threats in operation;
  • Manages and modifies safety plans as necessary during the course of the investigation;
  • Arranges emergency placement for any child that cannot safely remain in the home;
  • Notifies state attorney, law enforcement, child protection team and other required individuals as appropriate;
  • Provides written present and impending danger assessments;
  • Completes Risk Assessment on families investigated and explains risk score to family;
  • Conducts staffings required for families with risk scores that are High and Very High Risk;
  • Presents safety plan and impending danger assessment at case management case transfer staffing and participates in discussion as to recommended follow-up actions;
  • Provides families with services linkages to agency and community resources based on needs assessment and provides recommendations for development of case plan to Case Manager;
  • Conducts initial/ongoing child present and impending danger assessments;
  • Develops with the family a signed Present Danger Plan and a signed safety plan for any identified threats and interventions;
  • Notifies state attorney, law enforcement, child protection team and other required individuals as appropriate;
  • Schedules and gathers information for and participates in case staffings;
  • Prepares appropriate reports/documentation in coordination with Children’s Legal Services and provides testimony in court;
  • Maintains thorough documentation in the client records/appropriate information system(s) and maintains organized client files;
  • Reports indication of abuse, neglect and/or abandonment to the Florida Abuse Hotline;
  • Establishes and maintains cooperative and professional working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources;
  • Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
  • Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
  • Devised and implemented safety plans for children suspected as victims of abuse or neglect.
  • Remained objective in handling each case, especially when children and families were in high-stress situations.
  • Interviewed individuals and families to assess needs and provide informational resources.

Child Protective Investigator

Department Of Children And Family Services
10.2014 - 11.2018
  • Duties of a Child Protective Investigator with the Department of Children and Families
  • Conducts investigations regarding allegations of abuse, neglect, abandonment and/or special conditions for children;
  • Works closely with law enforcement;
  • Collects information through observation and interviews with the children, parents, relatives, neighbors, and other parties associated with the case, as well as analysis of criminal, past service history and other records;
  • Engages families to understand the family’s perspectives about family dynamics, challenges and solutions, identifies needs and determines the level of intervention needed to include voluntary services or court ordered dependency services;
  • Assesses danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe or not safe;
  • Develops with family and other persons as necessary any required present and/or impending danger plans based on analysis of danger threats in operation;
  • Manages and modifies safety plans as necessary during the course of the investigation;
  • Arranges emergency placement for any child that cannot safely remain in the home;
  • Notifies state attorney, law enforcement, child protection team and other required individuals as appropriate;
  • Provides written present and impending danger assessments;
  • Completes Risk Assessment on families investigated and explains risk score to family;
  • Conducts staffing required for families with risk scores that are High and Very High Risk;
  • Presents safety plan and impending danger assessment at case management case transfer staffing and participates in discussion as to recommended follow-up actions;
  • Provides families with services linkages to agency and community resources based on needs assessment and provides recommendations for development of case plan to Case Manager;
  • Conducts initial/ongoing child present and impending danger assessments;
  • Develops with the family a signed Present Danger Plan and a signed safety plan for any identified threats and interventions;
  • Schedules and gathers information for and participates in case staffing;
  • Prepares appropriate reports/documentation in coordination with Children’s Legal Services and provides testimony in court;
  • Maintains thorough documentation in the client records/appropriate information system(s) and maintains organized client files;
  • Establishes and maintains cooperative and professional working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources;

Abuse Counselor

Florida
06.2012 - 10.2014
  • Abuse Hotline
  • Accept phone calls and assess for abuse and neglect for children and vulnerable adults
  • Provide great customer service while assessing for abuse and neglect
  • Responsible for writing abuse and neglect reports and investigation summaries for the field.

Education

Bachelor of Science - Criminal Justice

Florida State University
Tallahassee, FL

Bachelor of Science - Political Science

Bachelor of Science - Political Science

Florida State University
Tallahassee, FL

Skills

  • Social Work
  • Case Planning and Management
  • Verbal and Written Communication
  • Case Management Tracking
  • Multitasking and Organization

Accomplishments

  • CJIS Certified (Criminal Justice Inquiry System) - have access to NCIC and FCIC
  • This allows access for Florida and National background checks
  • Accept helpline phone calls for the field
  • This includes doing emergency placements
  • Knowledgeable of abuse maltreatments including but not limited too
  • Physical Injury
  • Sexual Abuse
  • Family Violence Threatens Child
  • Inadequate Supervision
  • Substance Misuse
  • Death
  • Also knowledgeable of Special Conditions
  • Child on Child Sexual
  • Parents in of Assistance
  • Caregiver Unavailable
  • Foster Care Referral

Timeline

Lead Case manager

Operation New Hope
04.2022 - 09.2023

Case Manager

Operation New Hope
04.2021 - 04.2022

Senior Child Protective Investigator

Department Of Children And Family Services
11.2018 - 04.2021

Child Protective Investigator

Department Of Children And Family Services
10.2014 - 11.2018

Abuse Counselor

Florida
06.2012 - 10.2014

Bachelor of Science - Criminal Justice

Florida State University

Bachelor of Science - Political Science

Bachelor of Science - Political Science

Florida State University

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Saige Hamidi