SAI GOWTHAM PATSA
New York,NY
Summary
Creative and results-oriented Senior Software Engineer with 6+ years of experience building scalable, user-focused web applications across cloud and CRM platforms. Skilled in React, Python, and PostgreSQL with a strong foundation in API integrations, AWS, and Salesforce. Known for delivering clean, efficient code, driving automation, and collaborating cross-functionally to solve complex problems. Recently worked on AI-powered solutions with LLMs and predictive analytics. Thrive in fast-paced, high-impact environments where priorities shift and innovation matters.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Software Engineer
Booz Allen Hamilton
09.2024 - Current
- Developed responsive, Section 508–compliant UIs using React, TypeScript, JavaScript, HTML5, and Bootstrap, enabling inclusive access for 1M+ users in federal systems.
- Built and consumed REST APIs using .NET Core and C#, with secure data transfer across multiple services.
- Designed and optimized complex queries in PostgreSQL, reducing API response time by 35%.
- Led sprint planning and backlog refinement in Agile (Scrum) environments with cross-functional teams.
- Automated builds and deployments using GitHub Actions and Jenkins, improving release speed by 40%.
- Regularly operated in ambiguous or evolving federal project scopes, quickly aligning tech execution with stakeholder priorities.
Software Engineer – AI & Platform Services
Automotive Masterminds
04.2024 - 09.2024
- Delivered AI-driven personalization features, boosting dealership outreach by 37%.
- Built scalable APIs and microservices in Java/Python, deployed via AWS Lambda, EC2, and S3.
- Developed event-driven pipelines with gRPC and GraphQL, processing millions of CRM events monthly.
- Integrated LLMs, RAG, and AI search into customer modules, gaining hands-on ML exposure.
- Created real-time dashboards with Splunk and Tableau to track campaign performance.
- Collaborated with ML and product teams to iterate quickly on high-impact features.
Backend Engineer – Python & Data
KKR Investments
02.2023 - 03.2024
- Built Python-based pipelines using Pandas, NumPy, and SQL to process financial data, reducing data refresh times by 50%.
- Designed APIs to connect data services with internal CRM tools, improving analyst turnaround times by 30%.
- Created rich analytics visualizations with Plotly and Matplotlib, streamlining reporting for investment teams.
- Automated recurring batch processes with scheduling logic, minimizing human input and increasing accuracy.
Salesforce Platform Engineer
Equitable
09.2022 - 01.2023
- Led Lightning platform enhancements with Apex and LWC, improving load performance and usability.
- Integrated Salesforce with external systems using REST APIs, demonstrating cross-platform engineering skills.
- Managed end-to-end deployments via CI/CD pipelines and collaborated with QA and product teams across orgs.
- Gained exposure to backend optimization and DevOps strategy while working within a Salesforce ecosystem.
Software Engineer – Cloud & CRM Platforms
Center for Sustainable Energy
01.2022 - 08.2022
- Developed community portals with Salesforce Experience Cloud, improving user access to EV rebates by 45%.
- Integrated Salesforce CPQ and Billing with financial systems to automate product configurations and invoice flows.
- Collaborated cross-functionally with data, billing, and sustainability teams to align CRM features with business objectives.
- Hands-on work with cloud-based tools, enhancing versatility in working beyond just Salesforce systems.
Salesforce Frontend Developer
Booz Allen Hamilton
08.2020 - 01.2022
- Built modular UI components using Lightning Web Components (LWC) with JavaScript.
- Reduced system latency by 40% through SOQL optimizations and query refactoring.
- Delivered interactive dashboards that improved business reporting for over 20 government departments.
- Participated in Agile ceremonies, working directly with stakeholders, analysts, and backend engineers.
Software Engineering Intern – CRM Tools
Excelon Solutions LLC
01.2020 - 08.2020
- Assisted in Apex/Visualforce development and gained foundational exposure to API integration and data migration tools.
- Worked on Salesforce automation enhancements and documentation under close mentorship.
Junior Developer – CRM Engineering
CDK Global
08.2018 - 12.2018
- Supported CRM product releases and collaborated with QA and support teams on resolving data issues.
- Participated in deployment and training activities for automotive SaaS tools.
Education
Master of Science - Computer Science
University of Central Missouri
Warrensburg, MO05-2020
B.E. - Computer Science & Engineering
Anna University
Chennai, Tamil Nadu, India01.2018
Skills
- Frontend Development: Reactjs, JavaScript (ES6), TypeScript, Lightning Web Components (LWC), HTML5, CSS3, Bootstrap
- Backend & Integration: Python, Java, Apex, RESTful APIs, SOAP APIs, gRPC, GraphQL
- Cloud Platforms: AWS (EC2, Lambda, S3), Salesforce Platform, Experience Cloud, CPQ, Billing
- Databases & Storage: PostgreSQL, MySQL, MongoDB, SOQL, SQL
- DevOps & CI/CD: Jenkins, GitHub Actions, Git, Bitbucket, Shell scripting
- Analytics & Monitoring: Splunk, Tableau, Power BI, Plotly, Matplotlib
- AI/ML Exposure: LLMs, RAG (Retrieval Augmented Generation), Generative AI integration, Predictive Analytics
- Agile & Collaboration: Agile/Scrum, Jira, Confluence, Cross-functional team leadership
- Testing & Automation: Pytest, Jest, Postman, Data validation scripts, Automated deployment pipelines
Accomplishments
- Increased customer reach by 37% through smarter workflows and real-time CRM data optimization.
- Cut deployment time by 40% by streamlining CI/CD pipelines and automating release processes.
- Improved backend performance with Java, Spring Boot, and async patterns, reducing API response times by 40% and scaling to 2M+ transactions/month using Kubernetes.
- Enhanced data and UI experience by optimizing PostgreSQL queries, ensuring 35% faster retrieval and delivering Section 508–compliant interfaces with integrated AI features.
Certification
- Salesforce Certified Platform Developer 1
- Salesforce Certified Administrator (ADM 201)
Timeline
Senior Software Engineer
Booz Allen Hamilton
09.2024 - Current
Software Engineer – AI & Platform Services
Automotive Masterminds
04.2024 - 09.2024
Backend Engineer – Python & Data
KKR Investments
02.2023 - 03.2024
Salesforce Platform Engineer
Equitable
09.2022 - 01.2023
Software Engineer – Cloud & CRM Platforms
Center for Sustainable Energy
01.2022 - 08.2022
Salesforce Frontend Developer
Booz Allen Hamilton
08.2020 - 01.2022
Software Engineering Intern – CRM Tools
Excelon Solutions LLC
01.2020 - 08.2020
Junior Developer – CRM Engineering
CDK Global
08.2018 - 12.2018
Master of Science - Computer Science
University of Central Missouri
B.E. - Computer Science & Engineering
Anna University
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