As 2+ years of experience with CRM platform as Salesforce Developer and Administrator, and 3 years of experience in SQL/PLSQL Development and production support/maintenance.
Extensively worked on Tableau Desktop connecting to various data sources including Excel, SQL and apex.
Good understanding of Tableau Server options for publishing and sharing the reports across various user groups
Experience in Health Care, Insurance and Telecommunication Industries.
Hands on experience in Administration and Development of Salesforce CRM applications.
Good experience in SFDC development in implementing Apex classes, Apex Test classes, Apex Triggers and Visual force pages.
Ability to write complex SOQL and SOSL queries across multiple objects.
Good experience in using Visual Studio Code with salesforce enabled plugin for implementing Apex programming language using cloud platform.
Experience in ETL process with Jitter bit Harmony cloud integration tool.
Hands-on experience with Salesforce Communities.
Experience in web technologies including HTML5, CSS3, JavaScript, Angular JS and JSON.
Exposure to Salesforce Single Sign-On.
Proficiency in SFDC Administrative tasks like creating profiles, roles, users, page layouts, email templates, workflows, approvals, validation rules, reports and dashboards.
Ability to adapt new techniques, tools and approaches.
Excellent analytical, de-bugging skills and documentation skills.
Experience in using different tools like GIT, JIRA.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Jr. Salesforce Developer
HCL
02.2019 - 06.2021
CLIENT : HCL
Develop, maintain, create, and improve validation rules, custom workflows, Visualforce pages, Apex customizations, custom objects, fields, and formulas.
Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.
Develop or review development of test protocols for testing application before user acceptance. Review test results and direct further development.
Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support organization scaling at rapid pace.
Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
Provide recommendations on how to improve Salesforce operational platform.
Performing hands-on software development and testing.
Education
Master of Science - Business Analytics
Trine University
Detroit, MI
12.2023
Bachelor of Arts - Tourism
Indira Gandhi National Open University
Delhi,India
06.2021
Skills
Good understanding of CRM processes
Business knowledge of Sales Cloud, Marketing Cloud, Health Cloud, Community Cloud, Sealed service lightning