SAI KUMAR MORA
Lombard,IL
Summary
Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
HR ASSISTANT 2
AMAZON INDIA
HYDERABAD, INDIA
12.2020 - 07.2022
- Receive and log all queries received via calls/tickets/cases. Responding to inquires regarding policies and programs including benefits, attendance, payroll deductions etc.
- Take ownership for query resolutions and individual metrics. Handling HR helpdesk, experience in HR/HR shared services, ADP payroll, Time card and attendence system, People portal (HR 360).
- Working closely with Site HR's to grab information starting from candidate hiring until employee Termination, appeals, Termination reinstatance etc.
- Hands on experience on Salesforce tool.
Education
Master of Science - BUSINESS ANALYTICS
TRINE UNIVERSITY
Angola, IN12-2024
Skills
- Office administration
- Employee relations
- Maintaining files
- Human resources administration
- Human resources support
- Payroll administration
- Recruitment management
- Scheduling
- New hire orientation
- Payroll processing
- Employee onboarding
- Human resources operations
- Salesforce
- Bigdata,
- Microsoft Azure
- AWS
Certification
- Microsoft Technology Associate Certification
- Business Analyst Certification (Udemy)
- Human Capital Strategy and Science Certification.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Telugu
Native or Bilingual
Spanish
Elementary
Timeline
HR ASSISTANT 2
AMAZON INDIA
12.2020 - 07.2022
Master of Science - BUSINESS ANALYTICS
TRINE UNIVERSITY