Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Hobbies
Personal Information
Name & contact
Timeline
Generic

SAI KUMAR REDDY SAMA

Bridgeport,CT

Summary

Energetic and detail-focused, with strong ability to adapt and excel in dynamic workplace environments. Possesses foundational knowledge in process improvement and data analysis, combined with proficiency in Microsoft Office and ERP systems. Committed to driving operational efficiency and delivering high-quality results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Process Associate

ADP India
10.2020 - 07.2023
  • Managed orders from first contact to completion.
  • Resolved customer receivable issues in positive and timely manner.
  • Responsible to handle US State Unemployment Tax Rates information and responsible to handle 20 states.
  • Maintaining accurate and up to date client tax rates.
  • Analyzing and validating data using MS Excel, updating records, storing documents and submitting for audits.
  • Providing timely responses to questions and issues requests generated by other teams and clients.
  • Achieving individual targets and contributing additional support to team will be first priority.
  • Actively work with colleagues to share and cross train knowledge across team.
  • Collaborated with team members for enhanced process efficiency and productivity.
  • Handled high volumes of incoming work requests professionally while maintaining excellent organization.

Education

Master of Science - Business Analytics

University of New Haven
West Haven, CT
05-2025

Bachelor of Accounting - Accounting

Avinash College of Commerce
India
08.2020

Skills

  • Teamwork and Collaboration
  • Workflow management
  • Report analysis
  • Order management and processing
  • Analytical and Critical Thinking
  • Excel- Functions & Formulas
  • Basic Excel Macros
  • Data Analysis
  • Dash Boards Building
  • SQL

Accomplishments

    Recognized with monthly RnR awards for multiple times on the basis of good performance in solving client queries and day to day activities.

    Maintained good accuracy and consistently met the set individual targets with quality. Achieving the individual targets and contributing additional support to team.

Certification

Fintellect certificate from International School for Financial Studies

(02/2020)

Completion of Excel Beginner and Advanced level online crash course (07/2022)

Languages

English
Advanced
C1
Hindi
Upper intermediate
B2
Telugu
Native or Bilingual

Hobbies

Playing Action video Games

Drawing & Painting

Mobile Photography

Personal Information

Name & contact

Timeline

Process Associate

ADP India
10.2020 - 07.2023

Master of Science - Business Analytics

University of New Haven

Bachelor of Accounting - Accounting

Avinash College of Commerce
SAI KUMAR REDDY SAMA