Sailor DeRito
Summary
Dynamic and compassionate professional with hands-on experience at The Center for Discovery, adept at fostering client relationships and being a professional, positive person to work with. Proven ability to manage high-stress situations while maintaining professionalism and empathy. Skilled in collaboration, with a strong focus on teamwork to achieve therapeutic goals (?) and improve well-being for individuals in therapy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern
The Center for Discovery
Monticello, NY
09.2024 - 06.2025
- Gained valuable experience working within a music therapy department, applying learned concepts directly into sessions.
- Gained hands-on experience working with individuals diagnosed with complex disabilities and diagnoses increasing adaptability and expanding technical skill set.
- Prepared case study presentation and session data reports music therapy and non-music therapy staff.
- Developed organizational skills through managing documentation, data tracking, and assignments simultaneously while adhering to strict deadlines.
- Facilitated 30 minute group and individual session with a caseload of 7 individuals and 3 groups.
- Participated in weekly in-services related music therapy foundational concepts to gain knowledge and apply to sessions.
- Collaborated in session work with both professional music therapists and other music therapy interns serving the role of both primary and supporting therapist.
- Cultivated positive relationships with professional staff and co-interns.
- Assessed individual's strengths and needs in music therapy to clinically determine goals and inform clinical decisions.
- Prepared and presented a presentation at a Music Therapy Student Conference.
Customer Service Representative
Montclair State University Admissions Office
Montclair, NJ
09.2021 - 05.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure.
- Handled calls efficiently, finding satisfactory resolutions and answers for prospective students and parents.
- Responded to emails, phone calls, and in-person office visits addressing concerns and providing accurate information about campus events, and program & degree information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Trained new Customer Service Representatives on office policies, procedures, and best practices.
- Exhibited high energy and professionalism when dealing with students, parents, and staff.
Education
Bachelor of Arts - Music Therapy
Montclair State University
Montclair, NJ05-2025
Skills
- Teamwork and collaboration
- Problem-solving
- Compassionate
- Problem-solver
- Great time management
- Communicative
- Team collaboration
- Interpersonal and social skills
- Creative and resourceful
- Client relationships
- Professionalism and etiquette
- Complex Problem-solving
Certification
- MTBC, AMTA - Pending Certification
- CPR Training - [Timeframe]
Timeline
Intern
The Center for Discovery
09.2024 - 06.2025
Customer Service Representative
Montclair State University Admissions Office
09.2021 - 05.2024
Bachelor of Arts - Music Therapy
Montclair State University