Saily Qani
Ellicott City,MD
Summary
Dynamic Physical Therapy Aide/Receptionist with proven expertise in patient care and administrative efficiency at Revive Physical Therapy And Wellness Center. Excelled in optimizing scheduling, enhancing patient engagement by 30%, and mastering HIPAA requirements. Renowned for exceptional teamwork, organizational skills, and commitment to positive patient outcomes.
Overview
4
4
years of professional experience
Work History
Physical Therapy Aide/Receptionist
Revive Physical Therapy And Wellness Center
2024.02 - Current
- Assisted the front desk by answering phones, scheduling appointments, filing documents, and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- My role in optimizing scheduling efficiency was crucial, as I coordinated with administrative staff members to minimize appointment conflicts for therapists and patients.
- We increased patient engagement with therapeutic exercises through explicit instruction, demonstration, and consistent encouragement.
- Recorded patient status in progress notes.
- Worked with patients from age 6 to 65+.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
All Star
MOD Pizza
2023.04 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Team Leader
Smoothie King
2021.01 - 2022.11
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelor of Science - Dental Hygine
Howard Community College
10901 Little Patuxent Pkwy, Columbia, MD05.2027
Skills
- Maintaining and cleaning equipment
- Maintaining inventory
- Home Exercise Programs
- Maintaining filing systems
- Customer communications
- Needs Assessment
- Patient Care
- Medical Terminology
- Patient service
- Patient Education
- HIPAA Requirements
- Patient Screening
- Patient support
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Multitasking
- Active Listening
- Organizational Skills
- Team building
- Goal Setting
- Professionalism
Soccer
I have been playing in competitive teams since I was four years old. I have played in an academic called Baltimore Armour for five years. Won states two times. And I made it to regionals six times.
Languages
Arabic
Limited Working
Turkish
Native or Bilingual
Persian
Native or Bilingual
Timeline
Physical Therapy Aide/Receptionist
Revive Physical Therapy And Wellness Center
2024.02 - Current
All Star
MOD Pizza
2023.04 - Current
Team Leader
Smoothie King
2021.01 - 2022.11
Bachelor of Science - Dental Hygine
Howard Community College
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