Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Tawa

Houston,TX

Summary

Dedicated professional with proven people skills and strong multitasking capabilities. Eager for new experiences and challenges that foster growth. Highly adaptable with outstanding interpersonal skills, facilitating effective communication and collaboration.

Overview

3
3
years of professional experience

Work History

Receptionist

Bercutt Physical Therapy & Wellness Center
Houston, TX
11.2023 - 04.2024
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.

Camp Counselor

Fernwood Cove
Harrison, ME, Maine
06.2022 - 08.2022
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Assessed needs and interests of individuals and groups and planned activities accordingly.

Receptionist

Breast Health Houston
Houston, TX
12.2021 - 01.2022
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Spoke to clients in English and Spanish as needed.

Medical Assistant Receptionist

Karmel Women's Care
Houston, TX
05.2021 - 08.2021
  • Set up appointments for physician visits and procedures using calendar software.
  • Entered insurance, demographics and health history into patient database.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Assisted with in-office procedures and patient intake (blood pressure, etc).
  • Spoke English, Spanish, and French with clients as needed.

Education

Bachelor of Science - Psychology - GPA 3.6

University of Houston-Downtown
Houston, TX
05-2026

High School Diploma -

Bellaire High School
Bellaire, TX

Skills

  • Team Management
  • Great Interpersonal Skills
  • Conflict Resolution
  • Fluent in French & Spanish
  • Creative and Energetic
  • Knowledge of Therapy Modalities
  • Active Listening & Empathy
  • Crisis Management / De-escalation

Timeline

Receptionist

Bercutt Physical Therapy & Wellness Center
11.2023 - 04.2024

Camp Counselor

Fernwood Cove
06.2022 - 08.2022

Receptionist

Breast Health Houston
12.2021 - 01.2022

Medical Assistant Receptionist

Karmel Women's Care
05.2021 - 08.2021

Bachelor of Science - Psychology - GPA 3.6

University of Houston-Downtown

High School Diploma -

Bellaire High School

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