SAIMUN ALAM
Barclays Center
Brooklyn,NY
1
Certification
5
years of professional experience
Safety-focused and professional candidate with experience assisting and guiding guests in a busy entertainment venue, handling security procedures, responding to radio communications, and de-escalating visitor concerns. Strong team player with hands-on experience maintaining orderly environments, following safety procedures, and communicating with supervisors and coworkers. Seeking to bring a calm, customer-focused approach and strong safety awareness to a Flight Attendant position.
Work History
Best Crowd Management
2 Years 1 Month- Guide guests to their destinations and provide professional assistance in a large, busy facility.
- De-escalate visitor concerns and respond to questions or problems in a calm and professional manner.
- Maintain an orderly flow of guests during entry and throughout assigned posts.
- Perform baggage search and screening procedures while maintaining attention to safety and security.
- Operate baggage X-ray equipment as trained and follow established screening procedures.
- Communicate with supervisors using radio equipment and respond promptly to instructions.
- Work professionally with coworkers to maintain a safe, organized, and welcoming environment.
- Part-Time
7 Months
- Installed and serviced low-voltage electrical components, including outlets and light fixtures.
- Assisted coworkers and supervisors with daily job-site tasks and equipment needs.
- Handled electrical equipment and supplies while following workplace safety practices.
- Contract Electrician
5 Months
- Assisted instructors with curriculum-related activities in the lab/shop.
- Inspected tools and equipment for safety and functionality and reported needed repairs.
- Helped maintain a safe and organized learning environment.
- Prepared and organized materials to support classroom activities.
- Work-Study
Education
Associate of Science - Electrical & Advanced Electrical, 900-Hour Training Certification
High School Diploma
Associate Degree - Electrical Engineer
Skills
Customer Service & Guest Assistance
Safety & Security Awareness
Conflict De-escalation
Clear Verbal Communication
Teamwork & Collaboration
Radio Communication
Following Procedures
Crowd & Guest Management
Baggage Screening Procedures
Professionalism & Reliability
Working in Fast-Paced Environments
English; Bengali (Basic)
Certification
900-Hour Electrical & Advanced Electrical Certification, OSHA, Site Safety Training (SST), NYS Security License, Evolve Card (Security checkpoint), Ingress Training Card (Security checkpoint)
ADDITIONAL QUALIFICATIONS
- Comfortable working around the public in busy environments; experienced with safety procedures, security screening, radio communication, teamwork, and assisting guests.
- Technical background includes electrical systems, fire alarm systems, security systems, telecommunications, and safe use of hand and power tools.
Timeline
Best Crowd Management
Barclays Center
2024.08 - CurrentRead More
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