Sainath Chowdary Mannepalli
Cincinnati
Summary
Data Center & Infrastructure Technician with 4+ years of hands-on experience supporting server hardware, Linux systems, and network infrastructure in fast-paced, 24/7 environments. Skilled in hardware diagnostics, PXE imaging, BMC/IPMI, BIOS/UEFI, and fiber/copper testing. Strong troubleshooting ability, on-call support experience, and proven success maintaining high availability and resolving root-cause issues. Able to perform physical data-center tasks including lifting, racking, cabling, and working in constrained spaces.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Infrastructure & Debug Technician
Jabil
04.2024 - Current
- Troubleshoot and repair server hardware, firmware, PXE imaging, and network connectivity issues across Dell, Supermicro, and HPE servers.
- Perform racking/stacking, cabling, power connections, and physical installation work in data-center environments.
- Resolve BIOS, UEFI, and BMC/IPMI failures, including remote management (SSH, SoL) and hardware replacements.
- Improved deployment and imaging times by 25% by optimizing PXE workflows and reducing repetitive failures.
- Conduct fiber/copper testing with VFL, OTDR, and power meters to diagnose signal loss and physical cable faults.
- Reduced recurring hardware failures by 30% through proper documentation, pattern analysis, and RCA.
- Collaborate with network teams for DHCP/VLAN configuration, MAC tracing, and switch-port diagnostics.
- Support 24/7 operations and participate in escalation/on-call rotation during high-impact issues.
Lab Technician / Systems Support
Valparaiso University
05.2023 - 01.2024
- Automated Linux/Windows lab imaging and updates, reducing manual setup time by 40%.
- Maintained 99% uptime across student labs and small data-center equipment through proactive monitoring.
- Managed server and desktop hardware, racked and cabled equipment, and updated inventory documentation.
- Supported network troubleshooting including DHCP issues, VLAN assignments, and connectivity checks.
- Assisted with hardware/OS testing, small-scale deployments, and remote system administration.
Systems Engineer/Server Administrator
Tata Consultancy Services
03.2021 - 12.2022
- Hardware Installation & Maintenance: Unbox, rack, stack, and cable servers, switches, and storage devices; perform basic hardware replacements (e.g., drives, memory, power supplies).
- Server & Network Support: Assist in installing and configuring operating systems (Windows Server, Linux), managing basic network settings, and supporting VMware or Hyper-V virtualization environments.
- Troubleshooting & Incident Response: Identify and resolve common hardware and software issues; document problems and solutions using ticketing systems (e.g., ServiceNow, Jira).
- Cabling & Infrastructure: Install and manage Cat 5e/6, fiber optic, and power cabling; follow labeling and organization standards for improved traceability.
- Monitoring & Reporting: Monitor server and network performance using tools; report anomalies and assist in maintaining uptime and operational logs.
- Documentation & Compliance: Help maintain accurate records of equipment, configurations, and inventory; support audits and compliance efforts (e.g., SOX, security policies).
- Collaboration & Learning: Work under supervision of senior engineers; participate in change requests, service tickets, and team meetings; show eagerness to learn new technologies and processes.
Education
Master of Science - Information Technology
Valparaiso University
Valparaiso, IN04.2024
Bachelor of Science - Electronics Communication & Engineering
Kakatiya Institute of Technology & Science
Warangal, TS(India)08.2021
Skills
- Data Center Operations: Racking/stacking, Cabling, Power balancing, Hot/cold aisle work, Physical server repairs
- Server & Hardware: Dell, HPE, Supermicro, BIOS/UEFI, BMC/IPMI, Firmware debugging, PCIe
- Networking: TCP/IP, DHCP, VLANs, Basic Cisco, Port tracing, Network cabling
- Linux & Tools: Linux CLI, SSH, PXE Imaging, Logs/Diagnostics
- Fiber/Copper Testing: VFL, OTDR, Power Meter, Crimping & continuity testing
- Other: Salesforce,ServiceNow, SOPs, Root-cause analysis, Bash/Python basics, On-call support, Ticketing systems
Certification
- AWS Cloud Practitioner
- Azure Fundamentals (AZ-900)
- Python Certification on Udemy
Timeline
Infrastructure & Debug Technician
Jabil
04.2024 - Current
Lab Technician / Systems Support
Valparaiso University
05.2023 - 01.2024
Systems Engineer/Server Administrator
Tata Consultancy Services
03.2021 - 12.2022
Master of Science - Information Technology
Valparaiso University
Bachelor of Science - Electronics Communication & Engineering
Kakatiya Institute of Technology & Science