Syed Shaheeruddin
Houston
Summary
Lead Data Center Technician with 2+ years of experience supporting enterprise networking equipment and AI infrastructure in high-volume production and data center environments. Experienced in Linux, Cisco CLI, serial console communication, rack-and-stack deployments, server hardware diagnostics, board-level repair, and root cause analysis. Proven ability to troubleshoot complex hardware and networking issues, commission enterprise equipment, support Oracle GB200/GB300 AI systems, and collaborate with engineering teams to maintain production quality and operational reliability.
Overview
3
3
years of professional experience
Work History
Lead Data Center Technician
Foxconn
Houston, TX
06.2024 - Current
- Lead testing, validation, and troubleshooting of 500+ Cisco Catalyst enterprise switches per shift within a high-volume production environment.
- Perform board-level diagnostics and root cause analysis on Cisco networking equipment and Oracle GB200/GB300 AI systems using Linux, Kraken, Cisco CLI, and serial console tools.
- Install, rack, and commission enterprise servers and networking equipment while ensuring proper power, connectivity, and hardware functionality.
- Install, terminate, and troubleshoot fiber optic and structured copper cabling while maintaining organized cable management and data center standards.
- Perform TCP/IP connectivity troubleshooting to identify and resolve networking issues during system validation and production testing.
- Support rack-and-stack deployments while working in hot aisle/cold aisle environments and following data center airflow management best practices.
- Collaborate with engineering teams to investigate complex hardware failures and improve production quality and system reliability.
- Lead and mentor 2–3 technicians by assigning work, providing technical guidance, and ensuring production, safety, and quality objectives are achieved.
- Document troubleshooting findings, hardware validation results, and production status while making pass/fail decisions based on established quality standards.
Cargo Agent
Menzies Aviation
Humble, TX
05.2023 - 05.2024
- Managed cargo documentation and shipment records to ensure compliance with airline and regulatory requirements.
- Coordinated inbound and outbound cargo shipments while maintaining accurate inventory and tracking information.
- Inspected cargo for proper labeling, packaging, and documentation before aircraft loading.
- Utilized computer-based logistics systems to process shipments, maintain records, and support daily cargo operations.
- Collaborated with warehouse personnel, flight crews, and operations teams to ensure timely and accurate aircraft departures.
- Maintained exceptional accuracy while handling time-sensitive documentation in a fast-paced airport environment.
Education
Associate of Science - Computer Science
Lone Star College
Houston, TX05-2025
Skills
- Linux
- Rack & Stack Installation
- Server Commissioning
- Hardware Validation
- Hot Aisle / Cold Aisle Operations
- Airflow Management
- Fiber Optic Cabling
- Structured Copper Cabling
- Server Installation
- Oracle GB200 & GB300 AI Systems
- Cisco Catalyst C9300
- Cisco CLI
- Serial Console
- TCP/IP Troubleshooting
- Ethernet
Operating Systems
Data Center Operations
Enterprise Hardware
Networking
- Network Modules
- Stack/Data Cabling
- CPUs
- GPUs
- DIMMs (RAM)
- NVMe SSDs
- Motherboards
- Power Supply Units (PSUs)
- Cooling Modules
- Fans
- Board-Level Diagnostics
- Root Cause Analysis
- Firmware Troubleshooting
- Hardware Repair
- Kraken
- Linux Terminal
- Log Analysis
Hardware Diagnostics
Tools
Languages
English
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Timeline
Lead Data Center Technician
Foxconn
06.2024 - Current
Cargo Agent
Menzies Aviation
05.2023 - 05.2024
Associate of Science - Computer Science
Lone Star College