Patricia Moore
Orland Park,IL
Summary
Experienced in successfully completing new installations, updates, and cable termination. Adept at setting up devices, troubleshooting issues, and optimizing settings. Possess a strong understanding of maintaining current software and hardware to effectively meet user needs.
Overview
11
11
years of professional experience
Work History
Lead Data Center Technician
Goldman Sachs
01.2016 - 01.2024
- Survey all equipment such as switches and routers in racks
- Document asset tags, serial numbers
- Cat6 cabling
- Fiber optic cabling
- Inspect the work, how the cable was run, dressed, and the cleanliness of the room
- Document what kind of ceilings were in the room and floors
- Label Card readers for access to Telecommunication Rooms
- Mark the blueprint of how to get to each Telecommunications room at every property
- Take pictures of all racks and equipment
- Install switches and routers
- Often called on to do emergency repair and maintenance
- Responsible for doing an initial site survey and going over project specifications with customers
- Decommission servers/switches
Data Center Technician
Apple
01.2018 - 01.2019
- Installed Arista 7010, Opengear, Cisco, and Juniper switches/servers
- Hard Drive replacement
- Network Repair
- Critical switch replacement
- Windows Excel
- Microsoft Word
- Break-fix
- Moved and installed shelves, power strips, rails, servers, switches, and other equipment.
- Dressed and labeled cables for easy identification and traceability.
- Installed and managed structured cabling infrastructure.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Entered device locations and cable connections into database.
- Reviewed network design and set up copper and fiber-optic cabling infrastructures.
- Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
Security Installation Technician
Custom Security Systems
03.2014 - 12.2018
- Responded to maintenance calls and troubleshot devices.
- Installed various high-tech security systems such as access, alarms, and video surveillance systems.
- Explained how to properly use security systems so that customers were knowledgeable.
- Tested all newly installed fire alarms.
- Installed, tested, and serviced alarms and associated systems for commercial and residential customers.
- Managed time efficiently to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Terminated Cables
- Installed card readers
Data Center Technician
Lantro Vision N.A
01.2014 - 01.2017
- Accepted tasks and documented status using a ticketing system, time reports, and email.
- Recorded received products into the database using asset tag information, product manufacturer, model, and serial number.
- Identified and reported problem devices and replaced defective parts.
- Moved and installed shelves, power strips, rails, servers, switches, and other equipment.
- Entered device locations and cable connections into a database.
- Dressed and labeled cables for easy identification and traceability.
- Installed and managed structured cabling infrastructure.
- Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
- Diagnosed and executed resolution for network and server issues.
Installation Technician
Outsource
01.2013 - 01.2014
- Installed DVR/ Switch and security cameras
- Test and terminate cables
- Run and terminate Cat5, Cat6, and fiber optic cabling: wire and mount CCTV and access control.
- Ran conduit pipe, and completed circuits by pulling insulating wires and cables through the conduit
- Installed electrical outlets
- Set up racks and ladder racks with ground cables and terminated patch panels.
- Operated Boom Lift
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Scheduled and performed maintenance, repair, and upgrades of existing equipment and systems.
Skills
- Structured cabling
- Server management
- Backup and recovery
- Infrastructure monitoring
- Network troubleshooting
- IT support
Timeline
Data Center Technician
Apple
01.2018 - 01.2019
Lead Data Center Technician
Goldman Sachs
01.2016 - 01.2024
Security Installation Technician
Custom Security Systems
03.2014 - 12.2018
Data Center Technician
Lantro Vision N.A
01.2014 - 01.2017
Installation Technician
Outsource
01.2013 - 01.2014
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