Stephen Sheppard
Stockton,CA
Summary
Skilled Data Center Operations Specialist with expertise in server installation, PDU deployment, and structured cabling. Managed low-voltage cabling and fiber optic systems, maintaining accurate asset records and conducting inventory checks. Troubleshot network issues and tested cable integrity to enhance project execution. Oversaw equipment provisioning and rack dressing in commercial settings.
Overview
1
1
Certification
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Data Center Technician
Solid Personnel Inc
Pleasanton, California
10.2016 - Current
- Installed servers, PDUs, racks, and cabling to support Solid Personnel Inc data center operations.
- Installed, labeled, tested, and troubleshot single and multi-mode fiber trunks to ensure reliable connectivity.
- Maintained accurate asset records and conducted physical inventory checks to ensure data center compliance and operational integrity.
Low Voltage Technician
Outsource LLC
South San Francisco, California
05.2015 - Current
- Install test and provision AV conference systems ceiling speakers, TV Monitors, Sound Bars, Codec and Crestron tranceivers,cameras, mics, wire management
- Installed low-voltage cabling for Outsource LLC project sites.
- Pulled and routed copper and fiber lines through commercial spaces.
- Terminated cable at patch panels, jacks, and equipment racks.
EHP Elite Home Professional
SafeStreets USA LLC
Las Vegas, Nevada
12.2025 - 08.2026
- Install test and provision full home security systems residential and commercial
- Educated customers on features and benefits of security and automation solutions, enhancing their decision-making process.
- Acquire financing and recommend solutions to individual needs
- Collaborated with team members to complete projects on time, ensuring alignment with objectives.
- Leveraged software and tools to streamline processes, while enhancing overall performance.
Education
Bachelor of Arts - Broadcast Communications
San Francisco State University
San Francisco, CA 09.1991 - 07.1993
Associate of Arts - Speech Communication
Northeastern University
Boston, MA 10.1987 - 07.1989
Skills
- Data center operations
- Server installation
- PDU deployment
- Rack cabling
- Structured cabling
- Fiber optic termination
- Low voltage cabling
- Equipment provisioning
- Network troubleshooting
- Cable diagnostics
- Rack dressing
- Problem solving
Certification
- BICSI Installer Level 3
Timeline
EHP Elite Home Professional
SafeStreets USA LLC
12.2025 - 08.2026
Data Center Technician
Solid Personnel Inc
10.2016 - Current
Low Voltage Technician
Outsource LLC
05.2015 - Current
Bachelor of Arts - Broadcast Communications
San Francisco State University
09.1991 - 07.1993
Associate of Arts - Speech Communication
Northeastern University
10.1987 - 07.1989