Saipriya Ambati
Flower Mound,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Software Developer
Accenture
09.2017 - 10.2022
- Design and develop solutions within the ServiceNow environment to include modifications of applications, forms, workflow, interfaces and any other customization required to support ITIL processes.
- Had done Customizations using JavaScript to ServiceNow modules such as Service Management, Change Management, Incident Management, Asset Management, Problem Management, Knowledge Management, Event Management, and Service Request Management/Service Catalog.
- Worked on ServiceNow scripts such as UI Policies, UI Actions, Business Rules, Client Scripts, Data Policies.
- Used Workflow editor to design workflow of various modules and for triggering of various events and notifications.
- Setting up and creating Service Catalog using Work flows and Record Producers.
- Good knowledge on CMDB and LDAP Integration.
- Worked on Access Controls.
- Worked on generating customized reports, inbound Email Actions and Scheduled Jobs.
- Running Discoveries in TADDM and feeding CMDB to Service Now and with ServiceNow as discovery tool with additional plugin
- Regular interaction with client for requirements clarification – pre & post deployment review meetings.
Education
Master of Science - Computer Science
University of North Texas
Denton, TX05.2024
Bachelor of Science - Information Technical
Institute of Aeronautical Engineering
India05.2017
Skills
- Change Management
- Incident Management
- Workflows
- Client scripts, UI policies, Data policies
- Business Rules
- Service Catalog
- Agile
- API Design and Development
- SOAP and RESTful Web Services
- Javascript
- Cross-Functional Teamwork
- User Management
- JSON mapping
- System Administration
- Problem-Solving
- Web application development
Accomplishments
- 5 years of overall IT experience with Java Script, MySQL, HTML, Postman as key technologies.
- Certified ServiceNow System administrator.
- A good team player with analytical, organizational and interpersonal skills
Timeline
Software Developer
Accenture
09.2017 - 10.2022
Master of Science - Computer Science
University of North Texas
Bachelor of Science - Information Technical
Institute of Aeronautical Engineering
Similar Profiles
Sajal BhardwajSajal Bhardwaj
People Advisor Analyst, HRBP at AccenturePeople Advisor Analyst, HRBP at Accenture
Prerana JadhavPrerana Jadhav
Software Development Senior Analyst at AccentureSoftware Development Senior Analyst at Accenture
Bhargava Satish BeheraBhargava Satish Behera
Package App Development Team Lead(Scrum Master) at AccenturePackage App Development Team Lead(Scrum Master) at Accenture
Ritika RaoRitika Rao
Media and Graphic Design Analyst at AccentureMedia and Graphic Design Analyst at Accenture
Robin DrakeRobin Drake
Director of Accounting and Finance at Lee & AssociatesDirector of Accounting and Finance at Lee & Associates