Saisha Chedester
Altus
Summary
Results-driven salon owner with extensive experience in business management and marketing strategies. Skilled in streamlining operations and boosting customer satisfaction through tailored services and innovative loyalty programs; committed to enhancing brand visibility and client engagement.
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
8
8
years of professional experience
Work History
Salon Owner
Jus Saiyan Hair Salon
Altus, OK
01.2022 - Current
- Developed and implemented marketing strategies to enhance brand visibility and client engagement.
- Managed daily operations, ensuring high standards of service and customer satisfaction.
- Trained and mentored staff on best practices in hair styling and client relations.
- Streamlined inventory management processes to reduce costs and improve supply chain efficiency.
- Conducted regular performance evaluations to foster team development and uphold service quality.
- Oversaw financial management, budgeting, and forecasting to ensure profitability and sustainability.
- Enhanced client retention through personalized services and loyalty programs tailored to customer preferences.
- Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.
- Oversaw daily salon operations and performed general salon tasks.
- Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
- Maintained staff records and work schedules.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Maintained detailed client records to track preferences, providing personalized experiences during each visit.
- Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
- Arranged for regular maintenance services for all beauty equipment.
- Learned and remained updated on statutory requirements and regulations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
Hairstylist
SmartStyle
Altus, OK
08.2021 - 01.2022
- Provided exceptional haircuts and styling services tailored to client preferences.
- Maintained up-to-date knowledge of current hair trends and techniques through continuous education.
- Ensured adherence to salon health and safety standards, promoting a clean work environment.
- Consulted with clients to assess their needs and deliver personalized recommendations for hairstyles.
- Developed strong client relationships, resulting in repeat business and positive referrals.
- Collaborated with team members to create promotional campaigns that increased client engagement and satisfaction.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
Firearms Manager
AAFES Exchange
Altus, OK
03.2018 - 07.2021
- Managed inventory control processes to ensure accurate stock levels and compliance with regulations.
- Developed training programs for staff on firearm safety and operational procedures.
- Implemented enhanced security protocols to protect sensitive merchandise and ensure customer safety.
- Analyzed sales data to optimize product assortment and improve revenue generation strategies.
- Led team in achieving operational efficiency through streamlined workflows and best practices.
- Collaborated with cross-functional teams to enhance customer service and satisfaction initiatives.
- Oversaw compliance audits, ensuring adherence to federal laws and industry standards.
- Created a welcoming atmosphere within the store by displaying merchandise thoughtfully and offering attentive service for all visitors.
- Built rapport with clients through genuine enthusiasm sharing expert advice on responsible firearm ownership.
- Maintained accurate records of all firearm transactions adhering strictly to federal regulations.
- Collaborated with suppliers to negotiate favorable pricing and delivery terms, reducing overall costs.
- Achieved sales targets consistently by motivating team members through performance-based incentives or recognition programs successfully.
- Implemented safety protocols for staff and customers, maintaining a secure environment for all firearm transactions.
- Monitored industry trends to stay informed about new products or regulations impacting the firearms market effectively.
- Developed strong relationships with local law enforcement agencies, fostering community engagement and trust.
- Evaluated employee performance regularly, offering constructive feedback for continuous improvement in customer service skills.
- Streamlined internal processes by implementing inventory management software for improved organization and efficiency.
- Assisted customers in completing necessary background checks and paperwork for firearm purchases efficiently.
- Increased sales revenue with targeted promotions and strategic product placement within the store.
- Enhanced customer satisfaction by providing knowledgeable guidance on firearms selection and usage.
- Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Trained newly hired sales team in upselling techniques.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Education
High School Diploma -
Laverne High School
Laverne, OKSkills
- Extensions
- Hair styling techniques
- Planning and execution
- Skin care treatments
- Health and safety regulations
- Supervisory skills
- Employee training
- Appointment scheduling
- Staff management
- Hair coloring
- Strategic planning
- Business growth and retention
- Equipment maintenance
- Business management
- Staffing
- Social media promotion
- Business development
- Branding expertise
- Hair cutting
- Blow drying and styling
- General salon housekeeping
- Salon operations
- Highlighting
- Texturing
- Health and safety
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Customer satisfaction
- Organizational skills
- Active listening
Timeline
Salon Owner
Jus Saiyan Hair Salon
01.2022 - Current
Hairstylist
SmartStyle
08.2021 - 01.2022
Firearms Manager
AAFES Exchange
03.2018 - 07.2021
High School Diploma -
Laverne High School