Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SAISHARAN KUKKADAPU

McKinney,TX

Summary

Experienced Salesforce Developer with a strong background spanning 7 years in Salesforce development and customization. Early in my career, I honed my skills in Java, accumulating 4 years of hands-on experience. Throughout my journey, I've specialized in leveraging Salesforce's capabilities to create tailored solutions, focusing on Lightning Web Components, integration with external systems, and UI/UX customization. Proficient in Agile methodologies, I have a proven track record of collaborating closely with cross-functional teams to translate business requirements into effective Salesforce solutions. Committed to continuous learning and innovation within the realm of CRM and cloud-based technologies."

Overview

11
11
years of professional experience
5
5
Certification

Work History

Salesforce Lightning Developer

T-Mobile
Remote
08.2023 - Current
  • Worked on the migration project of 30 third-party applications to the Salesforce platform, ensuring seamless integration and functionality transfer
  • Developed Lightning Web Components (LWC), leveraging modern web standards, to enhance user experience and functionality within Salesforce
  • Implemented Flows to automate complex business processes, improving efficiency and reducing manual efforts across multiple applications
  • Created and optimized Apex classes to extend Salesforce functionality, ensuring tailored solutions for diverse app requirements
  • Constructed comprehensive test classes to ensure robust code coverage and maintain quality standards throughout the migration process
  • Designed and developed Community Cloud solutions to facilitate user engagement and enhance collaboration for migrated applications
  • Configured and customized Community Cloud components to align with specific app functionalities and user requirements
  • Defined and configured profiles and permission sets to manage access and permissions for different user groups, ensuring data security and compliance within Salesforce
  • Collaborated with cross-functional teams including business analysts, stakeholders, and developers to gather requirements, plan migrations, and ensure successful implementation within Salesforce
  • Conducted performance tuning and optimization measures to enhance the overall speed and efficiency of migrated applications on the Salesforce platform
  • Provided comprehensive documentation and conducted training sessions for end-users to ensure seamless transition and adoption of Salesforce for the migrated applications
  • Resolved complex technical issues and challenges encountered during the migration process, ensuring minimal disruption to operations
  • Ensured adherence to best practices and coding standards, conducting regular code reviews and implementing quality assurance measures to maintain high-quality deliverables
  • Successfully migrated 30 applications to Salesforce, resulting in improved efficiency, enhanced user experience, and increased scalability for the organization's digital ecosystem

Salesforce Lightning Developer

PetSmart
CA
06.2021 - 07.2023
  • Spearheaded the adoption and implementation of Salesforce DX, leveraging scratch orgs and source-driven development to enhance team collaboration and streamline the development lifecycle
  • Developed lightning-fast, user-centric applications using Lightning Web Components (LWC), harnessing modern web standards for improved performance and accelerated development
  • Integrated Einstein AI capabilities into Salesforce applications, leveraging predictive analytics and machine learning models to drive actionable insights and enhance decision-making processes
  • Extended Salesforce functionality by integrating with Heroku, building scalable applications in multiple languages and connecting Salesforce with diverse external systems seamlessly
  • Utilized Salesforce Command Line Interface (CLI) proficiently to manage scratch orgs, deploy metadata, run tests, and automate routine development tasks, ensuring an efficient development workflow
  • Customized responsive apps using Lightning App Builder, creating intuitive user interfaces and functionalities without code for various devices within the Lightning Experience
  • Implemented automated workflows and processes using Flow Builder, reducing reliance on custom code and enabling declarative solutions for complex business requirements
  • Integrated Salesforce with external systems using MuleSoft Anypoint Platform, ensuring seamless data exchange and connectivity across diverse on-premises and cloud environments
  • Leveraged Salesforce Anywhere for real-time collaboration, enabling distributed teams to work seamlessly, access data, and communicate effectively within the Salesforce platform
  • Implemented responsive design principles within Omni Studio to create adaptable and user-friendly interfaces across multiple devices, enhancing the overall user experience
  • Developed and customized customer-facing applications using Omni Studio on the Salesforce platform, resulting in a 30% increase in user engagement within the first quarter
  • Utilized Omni Studio's capabilities to conduct A/B testing, refining user journeys and interface elements to achieve optimal usability and functionality
  • Conducted comprehensive Salesforce Optimizer analysis, identifying areas for optimization, adherence to best practices, and implementing enhancements for system efficiency and performance.Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API
  • Enhanced Communities by adding new fields, and field sets using Salesforce Lightning
  • Gained basic knowledge on Lightning App Builder to develop apps visually, without code using Custom-Built Lightning Components
  • Implemented the Web-to-Lead functionality for the Marketing Campaign
  • Worked on Sales and Service Cloud communities sharing business processes extending them across offices and departments, and outward to customers and partners
  • Worked on Agile/Scrum Methodology using Version One and SDLC

Salesforce Developer

Thermofisher Scientific
Pittsburgh
10.2019 - 05.2021
  • Fully involved in various activities of the project like development meeting, gathering and analyzing requirements, documenting the functional and non-functional requirements
  • Participated in the design, development, and the deployment of the Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application
  • Attended daily meetings, weekly scrum meetings and sprint review meetings
  • Orchestrated the design and implementation of tailored Salesforce Health Cloud solutions for healthcare clients, ensuring alignment with their unique operational needs and compliance requirements
  • Demonstrated expertise in customizing Health Cloud functionalities by creating custom objects, fields, and workflows, optimizing data structures to enhance the platform's effectiveness in managing patient information
  • Integrated Health Cloud with diverse systems, including EMRs and third-party applications, fostering streamlined data exchange and facilitating a cohesive healthcare ecosystem while ensuring data integrity and security
  • Implemented robust data management protocols within Health Cloud, ensuring compliance with industry standards like HIPAA, and spearheaded initiatives to fortify data security and confidentiality
  • Leveraged Health Cloud automation tools to streamline healthcare workflows, employing Process Builder and Flow to automate routine processes, significantly improving operational efficiency
  • Engineered patient engagement solutions utilizing Health Cloud features such as Health Cloud Console and Community Cloud integration, fostering enhanced patient-provider communication and care management
  • Exhibited strong troubleshooting skills by promptly addressing technical issues, delivering user support, and conducting regular system maintenance within the Health Cloud environment
  • Led and contributed significantly to cross-functional teams in Health Cloud-related projects, fostering collaboration and mentorship opportunities while driving successful project outcomes
  • Developed Apex Classes, Apex Triggers, Workflows and Approval Processes for various functional needs in the application
  • Environment: Salesforce.com platform, Apex Language, Triggers, Apex CPQ, Chatter, Data loader, Force.com API, Batch Apex Interface, Web Services, Email Services, Security Controls, Process builder.

Salesforce Developer

HCSC
Chicago, Illinois, USA
03.2018 - 09.2019
  • Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
  • Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning web Components for small set of users within the organization
  • Created multiple Lightning web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning web component look and feel better
  • Built customized Lightning web components replacing the existing ones; using JavaScript on the client side and Apex on the server side
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications
  • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features
  • Replaced all the JavaScript buttons with Quick Actions or Lightning web Components in Lightning
  • Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages
  • Worked extensively in force.com sites with Customer community
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects
  • Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications
  • Made new feature enhancements on Service cloud console view and developed some Visual force components
  • Involved in migrating the data from Oracle database to Salesforce application using Apex Data Loader
  • Used the sandbox for testing and migrated the code to the deployment instance after testing
  • Developed several custom reports like tabular reports, matrix reports, and joined reports including data filters, groupings, and customized graphs to better assist managers and also Integration of Sales cloud with external information systems using SOAP, API web services
  • Maintained user roles, security, profiles, and workflow rules wherever necessary
  • Environment: Force.com, Apex, Data Loader, Import Wizard, Custom objects, Layout, Dashboard, SOQL (Salesforce Object Query Language), API - Soap, REST, and HTTP.

Salesforce Developer/Admin

ICIX
San Mateo, CA, USA
09.2016 - 02.2018
  • Customized existing salesforce functionality according to project requirements
  • Involved in Data migration from Excel to Salesforce using Apex Data Loader
  • Created user Roles and Profiles, security controls, and sharing settings
  • Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports, and Dashboards
  • Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates
  • Implemented the requirements on the Salesforce.com platform and Force.com IDE Plug-in using Eclipse
  • Worked on various AppExchange products according to the needs of the organization
  • Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, and checking for the correctness of the data
  • Implemented Case Management by creating record types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules, actions, etc
  • Created page layouts, and search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
  • Worked on Apex classes, controllers, and controller extensions
  • Interact with Business Analysts and Developers to design better test plans and strategies based on the requirements of the business
  • Customized page layouts for Accounts, Contacts, Campaigns, Leads, Opportunities depending upon user roles and groups
  • Deployment of code from sandbox to production using Force.com IDE tool
  • Created and used Email templates in HTML and Visualforce and controlled the content in these templates using Components and controller class
  • Created test scenarios on Sandbox environment, created packages and moved them between Sandboxes and Production environments to place final implementations
  • Involved in migrating data into Salesforce application using apex data loader through CSV files
  • Installed and configured apex data loader
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects
  • Extracted the data from the Salesforce.com application into the external databases (Oracle 11g) for generating large data reports using the Informatica on Demand
  • Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML.

Java Developer

CTG
Huntsville, Alabama, USA
10.2013 - 08.2016
  • Successfully completed the Architecture, Detailed Design & Development of modules Interacted with end users to gather, analyses, and implement the project
  • Customer collaboration over contract negotiation and Responding to change over following a plan has been achieved using Agile Development
  • Worked on agile approaches, including Test-Driven Development and Scrum
  • Provided end-to-end support for Enterprise Architectures, from requirements analysis and process modelling with IBM Rational Rose
  • Developed business objects, request handlers and JSPs for the Project I site using JAVA (Servlets)
  • Developed dispatcher Servlets class to handle all the requests matching the URL pattern Designed an ER Diagram for all the databases using the DB Designer an Open Source Tool
  • Responsible in providing UAT and Production support for Application
  • Developed dispatcher Servlets class to handle all the requests matching the URL pattern Developed and Used the Eclipse Web perspective to develop, edit and debug applications in Eclipse
  • Created and executed Test Plans using Quality Center by Test Director
  • Mapped requirements with the Test cases in the Quality Center
  • Extensive experience in OOA and OOD techniques using UML in Rational Rose and RUP (Rational Unified Process) Created test cases and ran test cases in Mercury quality center test directory
  • Involved in High level estimation of project schedules, project time lines and project deliverable meetings
  • As a part of Deliverable material created System Administration guide and created User Training Guide
  • Environment: Toad, Oracle Application Server, JDeveloper, J2EE, Struts, Agile Development.

Java Developer

NU Technology
India
08.2012 - 10.2013
  • Application development using J2EE Architecture
  • Development of Java business components using the Struts framework
  • Involved in writing SQL queries for the application in Oracle
  • Coordinating with QA for testing Developed User Manual and Installation Manual Track project delivery commitments and ensure the adherence to schedule Establish and maintain project communications with onshore and offshore divisions Business process review and modeling Data modeling and ER diagrams Develop Functional Requirements Specification (FRS) Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis Use case, design – class, sequence diagrams
  • User Interface design Data Modeling – logical and physical models Mitigate technical risks and issues Create POC for first time patterns and vendor integrations
  • Code review with the developers and delivery team Co-Ordinate and manage Global Delivery teams at offshore locations
  • Schedule and organize weekly or daily stand up meeting with the whole development teams both onshore and offshore
  • Environment: Java, J2ee, EJB, JSF, JMS, JPA, JAX-WS, JAX-RS, Web Service (SOAP, REST API), Spring, Hibernate, OWSM, SSO, ADF, Web Center, Oracle SOA, Apex, UCM, WLST and Python, LDAP, NoSQL and SQL.

Education

Skills

  • Apex Language (Classes, Trigger, Batch, Schedule)
  • SOQL & SOSL Language
  • Visualforce Pages
  • Components
  • Sales
  • Service
  • Ant-based Forcecom Migration Tool
  • Workflow rules
  • Reports
  • Dashboards
  • Lightning
  • Lightning Components
  • Lightning design systems
  • Web Services (Rest)
  • Apex Data Loader and Forcecom Eclipse IDE Plug-in
  • Forcecom Explorer
  • Forcecom Data Loader
  • Excel Connector
  • Forcecom Platform (Sandbox and Production)
  • Force Migration Tool
  • Apttus CPQ
  • Steel brick
  • JDK14
  • JSP
  • Servlets
  • EJB
  • JDBC
  • Java Beans
  • RMI
  • JNDI
  • JSTL
  • JMS
  • JAXP
  • JAAS
  • LDAP
  • Struts Framework
  • Hibernate
  • AJAX
  • SOAP
  • Design Patterns
  • Oracle 10g/9i
  • SQL Server 2008/05/2000
  • MYSQL
  • DB2
  • Git
  • SVN
  • Bit bucket
  • C/C
  • Java
  • J2EE
  • JSP/Servlets
  • Struts
  • PL/SQL
  • Apex
  • SOQL
  • SOSL
  • Process Documentation
  • Technical Analysis
  • Application Development
  • Project Management

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer 2
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant

Timeline

Salesforce Lightning Developer

T-Mobile
08.2023 - Current

Salesforce Lightning Developer

PetSmart
06.2021 - 07.2023

Salesforce Developer

Thermofisher Scientific
10.2019 - 05.2021

Salesforce Developer

HCSC
03.2018 - 09.2019

Salesforce Developer/Admin

ICIX
09.2016 - 02.2018

Java Developer

CTG
10.2013 - 08.2016

Java Developer

NU Technology
08.2012 - 10.2013

SAISHARAN KUKKADAPU