Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HEMASRI BABBURU

Www.linkedin.com/in/hemasri-babburu17

Summary

As a Salesforce Certified Professional with 10yrs of IT experience, I've specialized in Salesforce and Force.com for 6 years. My expertise spans configuration, customization, integration, communities, and Lightning migration. I'm skilled in developing Lightning components using the Lightning Design System. Additionally, I bring 4 years of JAVA/J2EE experience to the table.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Salesforce Admin/Lightning Developer

Commonwealth Of Waltham
03.2022 - Current
  • Interacted with various business user groups for gathering the requirements
  • Provided full lifecycle support to clients from initial client interaction and requirements analysis through design, coding, testing, debugging, implementation and integration
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers, Schedule Apex and Batch Apex
  • Proficiency in Profiles, sharing roles permission sets, Security, Integration, LWC (Lightning Web Components), and FSC (Financial Services Cloud)
  • Developing and upholding comprehensive technical documentation pertaining to Commerce Cloud development methodologies and deployments
  • Created Wrapper classes, Batch classes, Schedule classes and Queueable Classes as per the Business requirement
  • Worked on Salesforce Lightning Process Builder to easily automate Business Processes
  • I proactively created Apex Triggers and Apex classes and developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers
  • Involved in Data Migration by using Data loader, Workbench and Command Line Data Loader
  • Experienced in the use of Data Loader and scheduling timely data backup operations using Apex scheduler
  • Code Review for the Apex Classes and Triggers/VF page / Lightning Component Development (LWC)
  • Strong command over Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL) for retrieving and manipulating data within Salesforce
  • Configured Omni Channel, Queue routing, Custom settings, Roles, Profiles, Groups, chatter, IP Whitelisting, Omni supervisor, Workflows, and Process builder
  • Created and managed Experience Cloud sites, pages, and templates to ensure a consistent and engaging user experience
  • Created custom Lightning Web Components and integrated them into the Lightning App Builder, empowering non-technical users to craft bespoke Lightning applications effortlessly
  • Made Lightning Web Components faster by using smart techniques like efficient data loading and lazy loading, which sped up page loads and improved the user experience
  • Proficient in writing test classes and conducting various types of testing to achieve high test coverage for production deployment
  • Conduct independent code reviews to ensure test coverage reaches 85%
  • Worked on Lifecycle Hooks in Lightning Web Component (Constructor, Connected Callback, Render, Rendered Callback, Disconnected Callback, Error Callback)
  • Migrated existing Aura Components and Visual force page to lightning web components (LWC) to improve application
  • Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component
  • Worked with REST API using Swagger tool and chrome extension of Postman to Validate request and response of the JSON
  • Installed and configured qTest for JIRA Test Management
  • Defined dependencies and plugins in Maven pom.xml for various activities and integrated Maven with GIT to manage and deploy project related tags
  • Strong understanding of configuring business rules and logic within APPTUS CPQ
  • Docker, Jenkins, GitHub, Jira, BitBucket, vSphere, and Python were used for DevOps
  • Used Agile/Scrum Methodology and Sprint Cycles to breakdown projects into different phases and to effectively accomplish all project goals systematically.

Salesforce Admin/CPQ Developer

Ace Infosys Medical Software solutions & services
08.2020 - 02.2022
  • Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages
  • Efficient in monitoring Apex asynchronous processing using future methods, batch apex, controlling processes with queueable apex and scheduling jobs using apex scheduler
  • Undertake development of SFDC reporting tools, systems documentation and technical process flows
  • Created various custom objects, custom settings, custom labels, validation rules, record types, custom tabs, workflow rule and approval process including field updates and email alerts
  • Implemented custom business logic and automated pricing and quoting processes using Salesforce Apex, including triggers, classes, and extensions
  • Integrated Salesforce CPQ with Sales Cloud, Service Cloud, and third-party systems, ensuring seamless data flow and system-to-system communication
  • Defined product catalogs, pricing models, discount structures, and quote line-item configurations to streamline sales processes and improve efficiency
  • Designed and implemented complex pricing rules, tiered pricing structures, discount schedules, and promotions to optimize revenue and pricing strategies
  • Designed and implemented advanced pricing models in Salesforce CPQ, such as cost-plus pricing, value-based pricing, or subscription-based pricing, to support diverse business models and pricing strategies
  • Developed contract management and subscription renewal processes within Salesforce CPQ, automating contract creation, renewal notifications, and pro-rated billing calculations
  • Created professional and customized quote templates using Salesforce CPQ's template designer, aligning with branding guidelines
  • Performed Steel brick CPQ related configuration for product setup, approval matrices, approval rules and process builders
  • Configured product and pricing setup using CPQ/Product consoles, which include price ramps, Price Matrix, Price Rulesets, price list items, tiered pricing, and asset pricing
  • Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals
  • Release Management (Managing different Salesforce instances and Releases) and involved in Data Migration and Deployment activities
  • Worked on Single sign-on SSO to integrate internal enterprise application with Salesforce using SAML configuration settings in SFDC, using identity provider intel expressway cloud 360 along with LDAP server settings
  • Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application
  • Used Data Loader to perform CRUD operations and bulk import or export of data from Salesforce.com to files and vice-versa using comma separated values CSV files
  • Developed a SOAPUI based framework to enable testing of legacy SOAP/REST API implementations and Salesforce Service cloud integration with CI/CD Automation
  • Setup and Implement Continuous Integration and Continuous Delivery (CI & CD) Process stack using AWS, GITHUB/GIT, Jenkins and Chef
  • Participated in Bi-Weekly User Story Grooming sessions and Iteration Planning meetings with Scrum Master, Product Owners, and Agile Team member.

Salesforce Admin/ Developer

State Of Wisconsin
01.2019 - 07.2020
  • Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
  • Created multiple Lightning Web Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning web component look and feel better
  • Built customized Lightning web components replacing the existing ones; using JavaScript on the client side and Apex on the server side
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications
  • Replaced all the JavaScript buttons with Quick Actions or Lightning Web Components in Lightning
  • Involved in creating lightning Pages inside Lightning Community Builder
  • Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages
  • Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects
  • Made new feature enhancements on Service cloud console view and developed some Visual force components
  • Involved in migrating the data from Oracle database to Salesforce application using Apex Data Loader
  • Used the sandbox for testing and migrated the code to the deployment instance after testing
  • Developed several custom reports like tabular reports, matrix reports, and joined reports including data filters, groupings, and customized graphs to better assist managers and Integration of Sales cloud with external information systems using SOAP, API web services
  • Maintained user roles, security, profiles, and workflow rules wherever necessary.

Salesforce Administrator

Meijer
12.2017 - 12.2018
  • Interacted with Salesforce.com premium tech support team on a regular basis
  • Worked on creating and maintaining various support cases and business processes on SFDC Chatter Plus
  • Worked with various salesforce.com Objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards
  • Developed various Custom Objects, Tabs, Components and Visualforce Pages
  • Maintained user roles, security, profiles, and workflow rules wherever necessary
  • Defined lookup and master-detail relationships on Objects and created junction Objects to establish connectivity among Objects
  • Imported data from excel sheets into Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard
  • Migrated Accounts, Leads, Contacts, Opportunities and sales data from external systems into SFDC
  • Developed Apex Classes, Controller Classes, Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API and Apex Triggers for various functional needs in application
  • Created workflow rules and defined related tasks, email alerts, and field updates
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to custom Objects
  • Developed strong preferences for Agile, created design documents that details system and Products, and updated cost of items of resources
  • Set up Marketing Campaigns, Campaign Hierarchies, and Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules
  • Proficiency in Salesforce Marketing Cloud platform, including Journey Builder, Email Studio, Automation Studio, and Contact Builder
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics)
  • Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts and Field Updates
  • Understanding of Cloud Craze Architecture Service Layers, Logic Layers, Data Layers, data models, customizations extensions, Worked and implemented Salesforce Flows for B2B Lightning checkout.

Java Developer

RAMCO Systems,\
06.2012 - 07.2016
  • Used Eclipse in developing different J2EE components
  • Used Servlets, JSPs and Struts framework
  • Extensively developed supporting Java Beans Components
  • Conducted JAD sessions and informal meetings with teams to resolve open issues and modification requests
  • Responsible for developing several modules and GUI using HTML, CSS, and JavaScript
  • Developed the front-end screens using JSP, XSL, and HTML
  • Extensively used Design patterns such as Singleton, Factory, and MVC
  • Participated on a team to re-implement an existing product in Flex and ActionScript
  • Involved in writing and executing PL/SQL stored procedures and functions and triggers for Oracle to create a Database Management System
  • Responsible for UI and UX design, graphic design, assembling Flash based videos, coding XHTML, jQuery, CSS, and JavaScript.

Education

Bachelor of Science - Science Education

Osmania University
Hyderabad
04.2012

Skills

  • Salesforce CRM:Apex Language (Classes, Trigger, Batch, Schedule), SOQL & SOSL Language, Visualforce Pages, Components, Sales, Service, Ant based Forcecom Migration Tool, Workflow rules, Approval Process, Profiles, Permission Sets, Role Hierarchy, Validation Rules, Custom objects, Relationships, Page Layouts, Search Layouts, Lightning Aura Components, Record Types, Reports, Apex Triggers, Dashboards, lightning, lightning Components, lightning design systems, Web Services (Rest, Soap), Jitter bit,Salesforce CPQ
  • Forcecom Tools: Developer Console, Forcecom IDE, Visual Studio Forcecom Explorer, Workbench, Data Loader, Eclipse
  • Web Technologies: JavaScript, jQuery, XML, XSL, HTML, XHTML, CSS, AJAX
  • Databases: Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL, DB2
  • Versioning: Git, SVN, Bit bucket
  • Programming Languages: C/C, Java, J2EE, JDBC, JSP/Servlets, Struts, PL/SQL, Apex
  • Web/Application Servers: Apache, Tomcat 50, JBoss, WebLogic, IBM Web Sphere, IIS
  • Operating Systems: Windows 8/7/XP/2000/NT, Red Hat Linux 7x/90, Unix

Certification

• Salesforce Certified Administrator.

• Salesforce Certified Platform Developer I.

• Salesforce Certified Platform Developer 2.

• Salesforce Certified Sales Cloud Consultant.

• Salesforce Certified Service Cloud Consultant.

Timeline

Salesforce Admin/Lightning Developer

Commonwealth Of Waltham
03.2022 - Current

Salesforce Admin/CPQ Developer

Ace Infosys Medical Software solutions & services
08.2020 - 02.2022

Salesforce Admin/ Developer

State Of Wisconsin
01.2019 - 07.2020

Salesforce Administrator

Meijer
12.2017 - 12.2018

Java Developer

RAMCO Systems,\
06.2012 - 07.2016

Bachelor of Science - Science Education

Osmania University

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