Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

RISHITH C

New Haven,CT

Summary

Experienced Salesforce professional with 3 years of expertise in designing and implementing tailored Salesforce solutions. Proficient in Salesforce APIs, customization, and integration with external systems, holding multiple certifications. Skilled in troubleshooting, APEX programming, and Lightning Web Components, with strong analytical and communication abilities. Dedicated to staying updated with industry trends to deliver efficient solutions and drive business success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Data Analyst-Salesforce

Forge Technologies
01.2024 - 05.2024
  • Extracted, cleaned, and analyzed large datasets to derive actionable insights, ensuring data accuracy and consistency, similar to Salesforce data quality management practices
  • Developed interactive dashboards and ad hoc reports to visualize key metrics and inform business decisions, paralleling Salesforce dashboard customization and report generation capabilities
  • Participated in data integration projects, aligning with Salesforce integration tools such as Data Loader and third-party applications, to ensure seamless data flow and consistency across platforms
  • Provided training and support to end-users on data analysis tools and techniques, mirroring the training provided on Salesforce functionalities and best practices

Salesforce Admin/Developer

ENSS Technologies Private Limited
05.2021 - 07.2022
  • Configured and customized Salesforce objects, fields, page layouts, and record types to meet business requirements, enhancing system usability and efficiency
  • Managed user access by configuring profiles, roles, and permission sets, ensuring data security and appropriate access control across the organization
  • Developed and maintained custom Apex code, Triggers, Batch classes, and Lightning Web Components to automate business processes and improve system functionality
  • Performed data imports, updates, and deduplication using Data Loader and Salesforce Data Import Wizard, maintaining high data accuracy and integrity
  • Implemented and configured Salesforce automation tools like Flows, Workflow Rules, and Process Builders, increasing operational efficiency and automating routine tasks
  • Supported system integrations, monitored system performance, conducted regular checks, and coordinated platform upgrades, ensuring continuous system optimization and enhanced functionality

Education

Masters in Data Science -

University Of New Haven
New Haven, CT
05.2024

Bachelors in Mechanical Engineering -

VIT University
Vellore, Tamil Nadu, India
05.2022

Skills

  • Salesforce CRM: Apex Language (Classes, Trigger, Batch, Schedule, Queueable), SOQL & SOSL Language, Visualforce Pages, Aura Components, Lightning Web Components, Workflow rules, Approval Process, Flows, Profiles, Permission Sets, Role Hierarchy, Validation Rules, Custom objects, Relationships, Page Layouts, Search Layouts, Record Types, Reports, Dashboards, Lightning design systems, Aura framework, Sales cloud, Service cloud
  • Integration Tools: Rest API, SOAP API, Bulk API
  • Forcecom Tools: Developer Console, Forcecom IDE, VS Code Forcecom Explorer, Data Loader, Data Loaderio, Change Sets
  • Additional Expertise: User Support, Data Migration, Documentation, Change Management, Agile Methodologies
  • Analytics Tools: Salesforce Reports, Dashboards, Tableau
  • Web Technologies: JavaScript, jQuery, XML, XSL, HTML, XHTML, CSS
  • Databases: MYSQL, SQL Server 2008/05/2000
  • Programming Languages: C/C, Java, Apex

Certification

  • Certified Salesforce Administrator
  • Certified Salesforce Platform Developer-1
  • Certified Salesforce App Builder

Projects

Lightning Experience Reports & Dashboards Superbadge

  • Developed complex reports that utilized custom report types, filters, and field formulas to deliver actionable insights.
  • Designed interactive dashboards to provide real-time visibility into key business metrics, enhancing decision-making capabilities.
  • Implemented best practices for report and dashboard optimization, including performance tuning and data visualization techniques.
  • Configured security settings for reports and dashboards, ensuring proper data access based on user roles and profiles.
  • Utilized Salesforce Lightning Experience to enhance user interface and experience, streamlining reporting processes for end users.

Salesforce User Access Fundamentals Superbadge

  • Established organization-wide defaults to manage record access, ensuring data security and proper visibility across the organization.
  • Created and modified custom profiles, such as the "Marketing Email Integration User," to align with the principle of least privilege, providing only the necessary access for specific user roles.
  • Managed access to standard and custom objects, including creating a custom "Bulk Mail" object and configuring field- level security to ensure appropriate visibility and data integrity.
  • Developed and assigned permission sets and permission set groups, like "Marketing Email Integration User" and "Bulk Mail Read Access," to streamline user permissions and enhance security.
  • Configured IP restrictions for the integration user profile to enhance security by limiting access to the Salesforce org from specific IP addresses.
  • Utilized the API Enabled permission to allow seamless integration between Salesforce and third-party services, ensuring secure and effective API access.

Classifying Password Strength with Machine Learning

  • Designed and trained a machine learning model using algorithms like Decision Trees, Random Forests, Support Vector Machines, and Neural Networks to classify password strength levels (weak, medium, strong) based on extracted features such as password length, character types, and patterns.
  • Conducted feature extraction by analyzing password characteristics, encoded features into numerical representations, and ensured ethical handling and preprocessing of sensitive password datasets for model training and testing.
  • Evaluated model performance using metrics such as accuracy, precision, recall, and F1-score, and iteratively refined model hyper parameters and feature extraction techniques to achieve optimal classification accuracy.
  • Successfully deployed the model in real-world scenarios, automating password strength assessment to enhance cybersecurity, and contributed to improving digital systems’ security posture by encouraging stronger password practices.


Timeline

Data Analyst-Salesforce

Forge Technologies
01.2024 - 05.2024

Salesforce Admin/Developer

ENSS Technologies Private Limited
05.2021 - 07.2022

Masters in Data Science -

University Of New Haven

Bachelors in Mechanical Engineering -

VIT University
RISHITH C