Saislih Madai Morales Franco

• Coordinated table settings to ensure efficient service flow during peak hours.
• Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
• Maintained cleanliness of dining areas and utensils to uphold restaurant standards.
• Trained new bussers on proper cleaning techniques and table resetting procedures.
• Monitored inventory levels of dining supplies and communicated needs to management.
• Collaborated with kitchen staff to ensure timely delivery of orders for optimal guest experience.
• Implemented process improvements for faster turnaround between customer seating and meal service.
• Resolved customer inquiries regarding service issues effectively to maintain positive relationships.
• Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
• Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
• Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
• Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
• Provided support during high-volume events like banquets and weddings, contributing to successful execution and memorable experiences for all attendees.
• Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining a hygienic dining environment.
• Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
• Boosted customer loyalty by addressing issues promptly, offering solutions and consistently delivering exceptional service, thus enhancing the overall dining experience.
• Upheld cleanliness standards consistently through regular wipe-downs of tabletops, chairs, booths while also monitoring general tidiness around the floor area.
• Demonstrated strong teamwork abilities by consistently collaborating with colleagues across departments, fostering a cooperative work environment that led to increased productivity and enhanced guest satisfaction.

• Collaborated with kitchen staff to adhere to dietary restrictions and preferences of residents.
• Assisted in meal preparation and delivery to ensure timely service for residents.
• Supported nutritional assessments by documenting food intake and reporting changes in appetite.
• Maintained cleanliness and organization of dining areas to promote a hygienic environment.
• Trained new dietary aides on safety protocols and efficient food handling practices.
• Enhanced resident satisfaction by actively seeking feedback on meal quality and presentation.
• Implemented best practices for food safety compliance, contributing to overall health standards at the facility.
• Kept all kitchen areas clean, tidy and free of hazards.
• Served meals to residents in accordance with established schedules and dietary procedures.
• Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
• Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
• Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
• Followed all food safety regulations while preparing meals for patients.
• Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
• Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing the risk of contamination or illness.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

• Supervised security personnel, ensuring adherence to protocols and procedures.
• Coordinated emergency response plans, enhancing safety preparedness.
• Developed and implemented training programs for new security staff.
• Conducted regular inspections of facilities to identify potential security risks.
• Analyzed incident reports to improve security measures and protocols.
• Led daily briefings, communicating operational updates and expectations to team members.
• Collaborated with local law enforcement to strengthen community relations and support initiatives.
• Monitored surveillance systems, identifying suspicious activities for timely intervention.
• Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
• Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
• Reduced incidents of theft and vandalism by maintaining a visible presence during patrols and monitoring CCTV systems.
• Enhanced security measures by implementing effective patrol strategies and surveillance techniques.
• Streamlined communication with team members for improved incident response times and overall efficiency.
• Implemented emergency evacuation drills periodically to familiarize staff with procedures and improve overall preparedness for critical situations.
• Improved access control procedures by updating protocols and deploying modern technology solutions for identification verification.
• Evaluated security equipment performance regularly, ensuring proper maintenance schedules were adhered to prevent potential malfunctions affecting operations negatively.
• Prepared and submitted reports to keep management informed of security activities and developments.

• Navigated urban routes efficiently, ensuring timely passenger drop-offs and enhancing customer satisfaction.
• Provided exceptional customer service, addressing passenger inquiries and concerns with professionalism.
• Maintained vehicle cleanliness and functionality, conducting routine inspections to ensure safety standards.
• Managed cash transactions accurately, processing payments while maintaining detailed trip records.
• Collaborated with dispatch on scheduling adjustments, ensuring optimal coverage during peak hours for consistent service availability.
• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
• Arrived on time to customer appointments.
• Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
• Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
• Developed strong relationships with repeat clientele through consistent quality service.

• Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
• Trained new team members on menu knowledge and customer engagement techniques.
• Collaborated with kitchen staff to coordinate timely food preparation and delivery.
• Maintained cleanliness and organization of dining area, enhancing overall dining experience.
• Handled cash transactions accurately, ensuring proper financial accountability at end of shifts.
• Resolved guest complaints effectively, fostering positive relationships and loyalty.
• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Cultivated warm relationships with regular customers.
• Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.

GPA=2.89