Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

SAI SRAVYA BALABHADRUNI

Irving,Texas

Summary

Dynamic Senior System Engineer with extensive experience at IBM, excelling in application deployment and monitoring. Proficient in SQL and Shell Scripting, I drive operational excellence through CI/CD pipelines and incident management. Adept at collaborating with cross-functional teams, I ensure 24/7 application availability while enhancing security protocols.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior System Engineer

IBM
Bangalore, Karnataka
01.2018 - 08.2023
  • Extensive support of application deployments and monitoring the Java Jboss7and Tomcat7.x web base applications.
  • Responsible for root cause analysis and outage management for any Production outages and replicate issues in test
  • Provide production support and work with business users to troubleshoot and fix issues.
  • Developed Unix Shell scripts and SQL queries for monitoring and reporting.
  • Ensuring the availability of my applications to the users without any down time by regularly monitoring the Applications servers, Database servers.
  • Performing the code deployments and validation of the application logs from server level in the Production environment before handing over to QA’s testing.
  • Set up the auto deployment of code using Jenkins and docker automation and creating the CI/CD Pipelines.
  • Change and Release Management process for new deployment fix approval.
  • Incidence management and root cause analysis and Log Monitoring and troubleshooting.
  • Responsible in working with Akamai and Cequence security teams for implementing the firewall for web application to block bad traffic based on the policies.
  • Renewing of the SSL certificates for enabling a secured connection between clients and web servers and tracking the expiration date with automated scripting.
  • Responsible for validating of pre and post checks of Linux and Oracle RDBMS Patches.
  • Load balancer implementation for routing traffic between two physical servers to handle user traffic.
  • Responsible in fixing the production issues during the releases.
  • 24/7 on-call support for production applications.
  • Follow up with internal and external stakeholders (Customer and Vendor) to progress tickets to resolution.
  • Monitoring and configuring the jobs- batch, Cron, Control- M.

Application Developer

IBM
Pune, Maharashtra, India
08.2016 - 12.2017
  • Developing, scheduling, and data validation of BO reports on daily, weekly, and monthly basis.
  • Monitoring the application health.
  • Responsible for validating pre and post checks of Linux and Oracle RDBMS Patches.
  • Schedule and monitoring Cron jobs.

Education

Master of Science - Data Science

Lindsey Wilson College
Columbia, KY
05-2025

Bachelor of Technology - Electronics And Communications Engineering

JNTUK
Kakinada, India
05-2016

Skills

  • Programming Languages: SQL, Shell Scripting, Python (basic), Excel VB Macros
  • Tools: SQL Developer, Putty, SecureCRT, WinSCP, FileZilla, SOAP Ui, RPA Ui Path Automation
  • Databases: Oracle, MS SQL
  • Monitoring & Logging: Elastic search- Kibana, Grafana, Splunk
  • Incident Management Tools: ServiceNow, Jira, PIER2, ITSM
  • Networking/Protocols: DNS, TCP/IP, FTP, HTTPS, SSH, SFTP, SCP
  • CI/CD & Version Control: Jenkins, Git
  • Cloud : Azure

Certification

  • Azure Fundamentals AZ-900
  • IBM DevOps intermediate digital badge
  • Python for Data Science Foundation level digital badge
  • IBM Security & Privacy by Design Foundation level digital badge
  • Telecommunication Industry Level Badge from IBM

Accomplishments

  • Received Best Performer Award in 2018-2019 from the client
  • Got appreciation of Spark award from the client for the delivery and excellence in 2019-2020.
  • Got appreciation of Spark award from the client for the delivery and excellence in 2021-2022.

Key Achievements

Automated daily Incident Ticket reporting and Change request reporting using UiPath and Excel VBA.

Automated shell scripts to monitor the server disk space and alert the team by sending mail.

Mentored junior team members in enhancing team productivity.

Timeline

Senior System Engineer

IBM
01.2018 - 08.2023

Application Developer

IBM
08.2016 - 12.2017

Master of Science - Data Science

Lindsey Wilson College

Bachelor of Technology - Electronics And Communications Engineering

JNTUK

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SAI SRAVYA BALABHADRUNI