Saja Abdulmunem
PETRA US TAX CONSULTANTS INC
Sterling Heights,MI
7
years of professional experience
Dedicated delivery driver with proven customer service skills. Known for adaptability and effective communication, consistently ensuring timely deliveries and customer satisfaction.
Work History
Delivery Driver
9 Months- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Navigated optimized routes using GPS technology to enhance delivery efficiency.
- Conducted pre-trip vehicle inspections to maintain safety standards and compliance.
- Communicated effectively with customers regarding delivery updates and issues.
Office Worker
1 Year- IMMIGRATION CASE ASSISTANT
- PROVIDE INTERPRTATION SERVICE
- ASSISTED IN THE OFFICE BY PREPARING IMMIGRATION APPLICATION, INCLUDING GREEN CARD AND U.S. CITIZENSHIP FORMS, AND TRANSLATING DOCUMENTS FOR CLIENTS
Grocery Clerk
5 Years 5 Months- Front end Manager, handled every cashier's break, handled customer complaints promptly and effectively,
- helped cashiers with transactions or void items as needed, make sure store is clean, turn in register tills,
- maintained shelf's stocked for next day operation, and closed store at the end of the night.
- Scanned customer purchases and worked to streamline transactions.
- Processed payments promptly for customers to exceed productivity standards.
- Helped with purchases and signed customers up for rewards program.
- Operated self check out and maintained area clean and made sure no merchandise is stolen.
- Front end courtesy helping bring in grocery carts, bagging customers groceries, maintained the store clean,
took out trash as needed.
RESETTLEMENT CASEWORKER
2 Years 3 Months- Provided timely and efficient resettlement services to newly arriving refugees through the reception &
- placement and matching grant programs.
- Developed partnership with Community Health Care.
- Coordinated health screening events with local community clinic.
- Developed and maintained detailed records of client cases, ensuring accuracy and confidentiality.
- Managed multiple caseloads while providing quality services in a timely manner.
- Documented services delivered to comply with agency, state and federal regulations and requirements.
- Responded to inquiries from clients and citizens regarding benefits, application process and program
eligibility.
Delivery Driver
5 Months- Managed inventory of delivery supplies, ensuring readiness for daily operations.
- Adapted to changing schedules and demands, demonstrating flexibility in service delivery.
- Collaborated with team members to streamline processes and improve workflow efficiency.
- Assisted in training new drivers on best practices for route navigation and customer service.
Front Desk Receptionist
2 Months- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated appointment scheduling, enhancing organizational efficiency and client satisfaction.
- Assisted in resolving customer inquiries, fostering positive relationships and effective communication.
- Maintained accurate records of visitor logs and correspondence to support administrative functions.
Office Worker
2 Years 11 Months- Managed daily office operations, ensuring smooth workflow and adherence to company policies.
- Processed incoming correspondence, prioritizing responses to enhance communication efficiency.
- Assisted in maintaining accurate records and filing systems, improving data retrieval speed.
Cashier
1 Year- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced daily sales receipts.
- Assisted customers with inquiries, providing exceptional service and support.
- Collaborated with team members to ensure a clean and organized store environment.
Kitchen Crew Member
2 Months- Prepared and assembled food items according to standardized recipes and quality standards.
- Maintained cleanliness and organization of kitchen and dining areas to ensure compliance with health regulations.
- Operated kitchen equipment efficiently, ensuring proper safety protocols were followed at all times.
- Assisted in training new team members on proper procedures and customer service techniques.
Education
High School Diploma
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Highly-motivated individual with desire to take on new challenges. Strong worth ethic
adaptability and exceptional
interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Attention to detail
Time management
Safe driving
Time management skills
GPS navigation
Route planning
Cash transaction handling
Languages
Arabic
Native or Bilingual
English
Professional Working
Turkish
Elementary
Timeline
Delivery Driver
Veho
10.2025 - CurrentRead More
Office Worker
PETRA US TAX CONSULTANTS INC
07.2025 - CurrentRead More
Delivery Driver
Spark Driver
05.2025 - 10.2025Read More
Front Desk Receptionist
YACM
02.2025 - 04.2025Read More
RESETTLEMENT CASEWORKER
WORLD RELIEF
08.2023 - 11.2025Read More
Office Worker
XPAC
09.2020 - 08.2023Read More
Grocery Clerk
Hyvee
07.2020 - 12.2025Read More
Kitchen Crew Member
Chic-Fil-A
10.2019 - 12.2019Read More
Cashier
Ross Dress for Less
01.2019 - 01.2020Read More
High School Rock Island
High School Diploma
Read More