I am a Military Veteran, passionate about serving, with a record of improving processes and implementing organizational change. Authorized to work in the US for any employer
Overview
18
18
years of professional experience
1
1
Certification
Work History
Transportation Brokerage Sales
Road Runners Trans
02.2023 - 06.2025
Generate new business opportunities in the freight/logistics industry
Quote and negotiate rates with clients and carriers
Maintain consistent communication and follow-ups with clients to determine shipping needs and secure business
Meet or exceed individual sales goals
Provide excellent customer service to both clients and carrier partners
Conduct a mix of inside/office sales and in-person visits
Set up meetings with decision-makers to secure business opportunities
Market, negotiate freight rates, and sell transportation services to established carriers nationwide for a leading transportation company.
Research high-traffic market areas nationwide; identify potential carriers; and determine carriers' logistics needs.
Prepare, present, and close quotes/bids with carriers.
Freight Scheduling: Post loads daily to high-volume internet load boards to increase load visibility and opportunities to carriers nationwide.
Own all procurement-related activities for specific modes across multiple accounts.
Help set strategy around mode buying and leveraging; develop key initiatives, best practices, and processes within the team.
Support the growth of new customers and the expansion of existing customers.
Collaborate with Customer and Account Management teams to create solutions that meet service and cost levels.
Determine carrier rates and KPI’s; analyze rates and make decisions on awards while remaining compliant with the overall sourcing strategy.
Analyze all lanes and rates to ensure equity.
Freight Manager
Zara Express LLC
09.2015 - 01.2021
As Transportation Dispatch Supervisor, I worked closely with the customer, the Transportation Manager, and other department managers in a highly visible customer facing role
Lead and develop a team of clerks and dispatchers to successfully complete the team's goals and customer requirements
Ensure on time delivery of all dispatched loads
Ensure proper logging, drop, and tracking of all trailers and material in the truck yard
Interact directly with all levels of internal and external customers to ensure the success of the team and to resolve any concerns
Manage all team schedules as necessary to cover all shifts within the guidelines of the union contract
Negotiate volume discounts with carriers where applicable
Prepare bids and quotes on single and project shipments for domestic/international business; analyze job costs to ensure bids and quotes provide desirable profit margins
Cryptologic Analyst
U.S ARMY
05.2013 - 11.2015
Cryptologic communications interceptor/locator performs and supervises detection, acquisition, and location.
Identification and exploitation of foreign communications at all echelons using signals intelligence/electronic warfare.
Address wide range of issues/problems that require unique solutions.
Transcribe, gist's, and produced summaries of foreign communication transmissions. Performed as a collection management as needed to support mission requirements.
Extracts essential elements of information from foreign transmissions to support mission-reporting requirements.
Scans written foreign communications material for key words and indicators. Recognizes changes in transmission.
Written records, hand copied or gisted, of intercepted foreign communications. Operates systems as needed to support.
Senior Data Admin/analyst
NATIONAL SECURITY AGENCY
05.2010 - 02.2012
Served as SIGINT Senior Linguist/Analyst responsible for processing the day-to-day creation of detailed transcript traffic and files in accordance with reporting guidelines and Tactical Support Activity COBRA FOCUS/TSA Standard Operating Procedures at the National Security Agency.
Provided spoken and written translation of Arabic in professional settings; maintained familiarity with target Areas of Responsibility in order to provide technical expertise in support of Operation NEW DAWN.
Served as advisor to Junior Intelligence Analysts.
Executed a monthly quality control of over 200 intelligence products; identified and corrected 300 discrepancies to ensure accurate intelligence to commanders receiving support.
Conducted support to aerial SIGINT collection operations, worked as a linguist and transcriber to rapidly identify, understand, and disseminate intelligence.
Met customer needs by combining core SIGINT disciplines with language and cultural expertise to collect, process, research, evaluate, analyze, and disseminate intelligence information based on foreign language voice and graphic material.
Analyst
GLOBAL LINGUIST SOLUTIONS, LLC
01.2008 - 10.2009
DEPLOYED WITH U.S ARMY IN IRAQ GS-12 POSITION
Authored near-real-time intelligence reports which assisted in the commanders planning of theater operations, avoided ambushes and distinguished valuable targets.
Translated written Arabic into written English summaries, gists, extracts, and verbatim translations while ensuring the use of grammatically and idiomatically correct American English.
Scanned and processed large amounts of material in Arabic and identified critical and essential elements of information as defined by the government.
Responsible for providing input to government counterparts by producing written reports developed from target Arabic material.
Arabic Linguist/ Subject Matter Expert
RADIANCE TECHNOLOGIES INC
06.2007 - 01.2008
DEPLOYED WITH U.S ARMY IN IRAQ GS-12 POSITION
Translated source operated meeting, and helped on capturing over 15 High Value Target (HVT).
Provided translation and cultural advice to Tactical HUMINT Teams (THT) on live missions and operations.
Provided simultaneous translations in meetings with local sheikhs and intelligence meetings between Iraqi forces and American forces.
Provided quality-control services on thousand intelligence reports.
Provided interpretation, translation and linguist services in support of U.S. Forces on classified systems.
Helped to train over 500 Iraqi Special forces soldiers.
Education
ASSOCIATE OF SCIENCE - GENERAL EDUCATION
DEPARTMENT OF DEFENSE INTELLIGENCE SCHOOL
Dearborn, MI
01.2010
Skills
Transportation planning expertise
Customer service and client relationship building
Problem-solving skills
Sales strategy and lead generation
Strategic Planning
Arabic
Intelligence Analysis
Computer Networking
Transcription
Certification
First Aid Certification February 2012 to October 2015