Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Sajid Mohammed

Sajid Mohammed

Aldie,VA

Summary

Highly skilled Solutions Architect with demonstrated experience in designing and implementing scalable, efficient systems. Proficient in collaborating with stakeholders to define business requirements and translate them into technical solutions. Known for strategic problem-solving abilities, strong communication skills, and consistent execution of complex projects. Significant impact made by improving system reliability and performance across previous roles.

Overview

15
15
years of professional experience
14
14
Certification

Work History

Solutions Architect

Technogen Inc
Chantilly, VA
03.2024 - Current
  • Utilizing expertise in Amazon Connect cloud contact center, played a key role in developing and implementing strategies to encourage customer adoption and migration to the robust cloud contact center platform.
  • Proficient in accelerating the growth of Amazon Connect in customer environments, engaging in discussions with senior leaders regarding new features and best practices.
  • Design and advocate innovative products using AWS cloud Native technology to transform amazon connect implementation journey.
  • Design and advocate Unique Amazon Connect Solution – Contact Center Builder, currently available in Amazon Marketplace for subscription.
  • Design and advocate for scalable, secure, and cost-effective contact center architectures to meet customer needs.
  • Make sure customer contact centers are functioning smoothly and securely, while also finding ways to cut costs and simplify operations.
  • Foster strong relationships with customers, comprehending their business needs and technical obstacles.
  • Ensured compliance with industry standards and security protocols.
  • Apply technical expertise and customer-centric approach to initiate discussions on contact center architecture best practices.
    Provide architectural guidance by collaborating with developers, product teams, executives, and various partners.
  • Take initiative in finding opportunities for customers to optimize their use of the latest Amazon Connect features.
    Help customers overcome various obstacles when moving their contact center workloads to Amazon Connect.
  • Assist large enterprise clients in addressing their current contact center challenges and enhancing customer experience through innovative solutions and concepts.
  • Defined high level solution architectures based on customer's business objectives.
  • Coached team members on best practices for designing robust systems architecture.
  • Managed SOW contract development, pricing and status updates.
  • Tailored and presented IT solutions to principles, professionals and managers across region, resulting in in new business.

Speciliest Master / Lead Solutions Architect

Deloitte Consulting India Pvt Ltd
Hyderabad, Telangana
05.2017 - 02.2024
  • Collaborated with stakeholders to ensure customer requirements were met.
  • Created detailed documentation to support system deployments.
  • Performed capacity planning, performance tuning, and system optimization activities.
  • Identified potential risks associated with projects and developed mitigation plans.
  • Analyzed business needs and crafted appropriate solutions based on best practices.
  • Assisted in developing architecture roadmaps for long-term IT initiatives.
  • Conducted research into emerging technologies to identify opportunities for improvement.
  • Ensured compliance with industry standards and security protocols.
  • Provided technical leadership during the design, implementation, testing, and deployment phases of projects.
  • Managed relationships with vendors to maintain effective communication throughout project life cycles.
  • Defined high level solution architectures based on customer's business objectives.
  • Resolved complex issues related to application integration challenges.
  • Worked closely with cross-functional teams including developers, product managers, QA engineers.
  • Coached team members on best practices for designing robust systems architecture.
  • Met with non-technical stakeholders regularly and broke concepts down into relatable terms.
  • Collaborated with designers, developers and engineers to bring technical solutions to life.
  • Managed SOW contract development, pricing and status updates.
  • Reviewed proposed solutions to address different business needs.
  • Supported customer implementations and confirmed success through identification and application of repeatable best practices.
  • Evaluated operational processes and recommended cost-effective solutions.
  • Customized and presented IT solutions to principles, controllers and managers across region, explaining expected benefits, and capabilities.
  • Developed technical solutions and strategies for a variety of clients.
  • Designed, implemented, and managed cloud-based architectures using Amazon Web Services.
  • Provided expertise in software development lifecycle processes.

Infrastructure Specialist (AWS)

EF Information Systems Pvt Ltd
Bangalore
03.2016 - 12.2021
  • Planning and designing large scale migration project from on-prem datacenter to AWS Cloud
  • Established the VPN connection between AWS to customer networks( VPN, AWS VPN, Direct connection)
  • Created DNS records on Amazon Route 53 and provided the URLs to customers
  • Configured security groups and VPC; Subnets; made connection between different zones; blocked suspicious ip/subnet via ACL; ELBs and Auto Scaling
  • Launched Amazon Linux and RHEL and Windows ec2 instances, network interface with Elastic IP's
  • Designed AMI images of the critical ec2 instance as backup using AWS CLI and GUI
  • Developed buckets on S3 (CLI) and store db and logs backup and restricted policies
  • Configured the application using Elastic Beanstalk Command Line Interface (EB CLI); the Application was configured with the Load Balancer
  • Diagnosed the Cloud Watch and Cloud Alarm for the app if the app goes down and monitor the network traffic
  • Maintained the repository of configuration items of all projects
  • Formulated an automated, continuous, build process that reviews the source code, identified build errors and notified appropriate parties to expedite/facilitate synchronization to the latest build
  • Administered all aspects in GIT and troubleshoot with merge conflicts

Systems Engineer

TCS
Bangalore, Karnataka
03.2011 - 05.2013
  • Developed and maintained system documentation, including installation procedures, operational guidelines, and user manuals.
  • Configured and monitored network devices such as routers, switches, firewalls, and wireless access points.
  • Installed and configured server hardware components such as processors, memory modules, hard drives, RAID controllers, power supplies.
  • Performed software installations of Windows Server operating systems and applications.
  • Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
  • Implemented security measures to protect data from unauthorized access or malicious attacks.
  • Monitored system performance using various tools and techniques to identify potential problems before they occur.
  • Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.
  • Deployed patch updates to address identified vulnerabilities in the environment.

Network Engineer

Microland Ltd
Bangalore
12.2009 - 03.2011
  • Provide Technical solutions for escalated tickets
  • Performing RCA and implementing the same if the issues occurred
  • Worked as team member and handled various kinds of technical issues and provided expert level solution to the client
  • Provide Technical Assistance/Floor support for TSRs regarding Belkin Net Products (Routers and switches), TCP/IP, LAN, WAN configuration
  • Helping user to implement the network security in place along with DDOS prevention

Education

B.Tech - Computer Science & Engineering

SHUATS (Formerly Allahabad Agricultural Institute)
Allahabad, India
01.2009

Skills

  • AWS
  • GCP
  • Azure
  • Amazon Connect
  • Serverless Computing
  • Solution Design
  • Cloud Migration & Modernization
  • Cloud Architecture
  • Distributed Systems Management
  • Docker
  • Kubernetes
  • Terraform
  • CloudFormation
  • Python
  • Network design
  • Solution Optimization
  • Application security
  • Containerization Technologies
  • Resource Planning
  • Cloud Architecture Design
  • Cost Estimation
  • GenAI

Certification

  • Amazon Web Services Solutions Architect Professional
  • Amazon Web Services Solutions Architect Associate
  • Amazon Web Services SysOps Administrator - Associate
  • AWS Knowledge: Amazon EKS Certified
  • Amazon Connect Communications Specialist
  • Amazon Connect Developer Specialist
  • AWS Authorized Instructor
  • Amazon Web Services Cloud Practitioner
  • Vmware Data Center Virtualization
  • Scrum Foundation Professional Certificate
  • ITIL Certified: ITIL Foundation Level

Accomplishments

  • Played a key role in Amazon Connect Practice Building from core and setup Global Migration Factory model for application modernization using container technology.
  • Led multi-functional technology teams and key contributor and mentor in a POD based reporting structure consisting of 80+ members in India & USA.
  • Spearheaded large-scale program management including project management, process improvement, risk management, outsourcing/in-sourcing, and offshore/onshore development models.
  • On boarding and driving large scale campus hire program with 600+ resources, and get them ready for client delivery.
  • Trained and Certified 400+ resources on AWS Cloud Technology.
  • Reduced operational costs by optimization activities and reducing cloud resources .
  • Contestant outstanding performer, multiple outstanding awards for best performer.

Timeline

Solutions Architect

Technogen Inc
03.2024 - Current

Speciliest Master / Lead Solutions Architect

Deloitte Consulting India Pvt Ltd
05.2017 - 02.2024

Infrastructure Specialist (AWS)

EF Information Systems Pvt Ltd
03.2016 - 12.2021

Systems Engineer

TCS
03.2011 - 05.2013

Network Engineer

Microland Ltd
12.2009 - 03.2011
  • Amazon Web Services Solutions Architect Professional
  • Amazon Web Services Solutions Architect Associate
  • Amazon Web Services SysOps Administrator - Associate
  • AWS Knowledge: Amazon EKS Certified
  • Amazon Connect Communications Specialist
  • Amazon Connect Developer Specialist
  • AWS Authorized Instructor
  • Amazon Web Services Cloud Practitioner
  • Vmware Data Center Virtualization
  • Scrum Foundation Professional Certificate
  • ITIL Certified: ITIL Foundation Level

B.Tech - Computer Science & Engineering

SHUATS (Formerly Allahabad Agricultural Institute)

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Sajid Mohammed